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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,050 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Sep 8, 2025

      Questionable Leadership Decisions

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Remote work available for some positions - Decent PTO / Benefits ( Health seems a little high )

      Cons

      -Seemingly specializes in buying out companies, and keeping what they like and dumping the rest. But swearing up and down every all-hands that isn't the case. -Structure and where we are as a "company" seems to fluctuate monthly. They swear we are "one team" but the individuals from mergers are treated differently. - Promotions seem scarce. There is not a direct path or seemingly any advancement (which tracks if they may drop your team at any given moment). -Feels like your job can go at any minute. Understandable nothing is guaranteed but from overwhelming communication from NiCE then dropped to dead silence is unnerving.

      avatar
      NiCE Response
      9mo
      Thank you for your review. At NiCE, we’re proud of our pay for performance approach – great work gets noticed and rewarded. Whether you’re picking up new skills or pushing boundaries, we’re here to support your growth. Each merger is a bold leap forward, one that accelerates our AI innovation, brings in world-class talent, and opens new career paths, helping us build something even stronger together. Wishing you continued success in your career journey with NiCE!
      1.0
      Feb 24, 2025

      Nice utah management

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to work for.

      Cons

      The Sandy UT office is full of a racist/white supremacist culture and older managers who have a bias view of different people/culture

      avatar
      NiCE Response
      1y
      Thank you for sharing your thoughts. NICE offers a great work culture based on respect and teamwork. Teams cross borders and continents and cultures, adding to our strength, enabling us to super-size value for our clients across the globe. Our employee surveys reflect the leadership and communication of the management team as our core strength. We wish you ongoing success in your career journey.
      1.0
      Dec 2, 2024

      Done

      Director, enterprise sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      None and maybe insurance care

      Cons

      Leadership is bat S Dumb

      avatar
      NiCE Response
      1y
      Thank you for sharing your thoughts with us. Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. We wish you success in your career journey.
      Viewing 187 - 189 of 3,050 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.