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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,050 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Mar 25, 2024

      High Level of Stress

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Product Set for the full CX Suite

      Cons

      No organization, it is a fight to get anything done internally

      avatar
      NiCE Response
      2y
      NICE is a market-leader in the industry and at the forefront of new developments and technologies. Also, our surveys consistently reflect great satisfaction amongst our employees with the leadership of our managers. We wish you great success in whichever career direction you choose!
      3.0
      Jan 12, 2024

      Secure but not much room for growth

      Account executive smb
      Recommend
      CEO approval
      Business Outlook

      Pros

      job security. looks good on a resume

      Cons

      lack of training and opportunities to excel

      avatar
      NiCE Response
      2y
      At NICE, we focus on employee development as we believe that our employees are our strongest asset. We take great pride in our Learning & Development programs, offering multiple learning platforms that allow them to learn, grow and excel in their roles. If you are not familiar with all our programs and offering, you can contact NICE Learning, or search our NICEweb. Should you need any support, please feel free to reach out to your manager or HR business partner.
      2.0
      Oct 26, 2023

      Fast growing company with an eye only on innovation

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      5+ years at NICE has provided me a lot of insight, primarily the quest for bigger and better. Leadership at the highest levels are not shy about their affinity for innovation and pushing the envelope. This direction makes for an exciting and ever-growing adventure.

      Cons

      Bigger and better does not always provide the best environment for employees. Changes in leadership over the last 2 years has put everything out side of R&D into maintenance mode. The ability to keep talent has been poor. Raises have not been provided in 2 years (multiple cycles). Reasoning for previous raise cycle skips was chalked up to a desire to curb any layoffs. The most recent cycle was skipped without any reasoning, despite a massive acquisition being announced shortly after said cycle. Add in the removal of overtime approval for our critical hourly employees (likely in a ploy to migrate them to salary at minimum cost) and you have a few recipes for disaster. My hope is that some of these issues are addressed sooner than later.

      avatar
      NiCE Response
      2y
      Thanks for your review and for recognizing that we are driven by the quest for innovation and delivering the most cutting-edge products on the market. Our "pay for performance" culture ensures that strong performers are duly compensated. Should you have any questions or need any support, please feel free to reach out to your HR business partner or manager.
      Viewing 190 - 192 of 3,050 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.