NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jun 10, 2015

Meat Grinder

Recommend
CEO approval
Business Outlook

Pros

Some decent people there, as with any company. Telecommute options for field people. Option to basically run amok and if you're good of course you won't do that, but very much a ask for forgiveness rather than permission type of organization.

Cons

As the title says, a meat grinder. If you have skills they'll burn you out. Virtually no work like balance. The culture has always been that if you don't work through your evenings you're looked upon with disdain. Very limited upward mobility options. Management is in constant upheaval, very little communication or cooperation between departments, divisions, and companies. Very political and cut throat culture. Far too financially driven with lip service to those things that matter to customers and the market (service, product stability, responsive and efficient support, etc.).

2.0
Apr 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Work from home, cheerful people, strong intelligent leaders, #1 in the industry, great technology, travel twice a year, decent bonus once a year.

Cons

No promotions despite above average performance. No way to move up no matter how hard you work and HR management doesn't care. Management does not have the right "people skills" to make their people happy. They only care about the bottom line, $$. Some years they did not give out raises, despite being a top performer in the group. Many long hours...late nights and weekends with no recognition or appreciation. Only sales people who work for commissions get rewarded or recognized for achievements.

2.0
Jun 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Great technology. Hard working middle management and subordinates. Many opportunities to learn leading-edge technology.

Cons

Bias exists between senior management and non-Israli employees. Their most recent additions to senior management are ineffective leaders from other industries with very little experience in this industry. They do not seem to posses the right skills to lead large teams of professionals. NICE no longer puts clients or employees first and this, coupled with the harsh attitudes of senior management towards non-Israeli employees is giving NICE a notorious reputation as a terrible place to work.

Viewing 184 - 186 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.