Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,228 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 76% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (240) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (55) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 230 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 207 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 195 reviews)); "Good work culture and work environment" ((in 126 reviews)); "good benefits and on boarding process" ((in 89 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 129 reviews)); "They are cheap and salaries are low" ((in 110 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 65 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 21 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)

Scott Russell

86% approve of CEO

76% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Apr 3, 2023

No direction, constant reorg, lacking compensation.

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

Direct local managers are great, and flexibility makes the position good enough to stay, but that's really it.

Cons

Many many reorgs over my employment. Vastly undercompensated compared to similar roles. Recent raises and bonuses are pitiful when the company constantly brags about "best year/quarter ever!". DevOps roles are VASTLY undercompensated and over worked. The job roles are completely outside the industry standard for their responsibilities. WFH: Company constantly tries to "force people to come to the office" and the ONLY thing they've tried to make it better is provide occasional bagels. The office is falling apart, and there has been no effort to fix or update it. The elevators constantly break (trapping people inside), the data room and other spaces flood due to bathroom issues, power is incredibly inconsistent and the internet link is so slow that it causes issues for any cloud related work. The headquarters in Utah and Israel are basically brand new, with fitness centers and food and all those other things. There is no reason or point to go to the local office. Many other little nit pick things, but this is the best, concise gripe list I can come up with.

NiCE Response

3y

Thanks for sharing your feedback. We were glad to read that you are excited about the flexibility you have in your role, and that you are learning from your great managers. At NICE, we have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. If you feel otherwise, we encourage you to reach out to your HR business partner or direct manager, to further discuss your specific concerns.

5.0

Apr 2, 2023

Pay is good

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Helpful managers, all SDRs share their tips, leadership does their best to help with complaints, hybrid, free food Tuesday and Wednesday, pretty chill job, gym has all you need.

Cons

Part of commission is capped

NiCE Response

3y

Thanks for sharing your feedback. We appreciate your comments and are so glad that you are loving your NICE journey, and in particular, our NICE-FLEX hybrid model and well-stocked office kitchen and facilities! We wish you great success in your ongoing career at NICE!

2.0

Apr 1, 2023

Come if you must

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Autonomy on you schedule, decent level of resources, brand name recognition in the CcaaS space

Cons

Very partner un-friendly, highest cost in the space typically, culture has gone downhill. Quotas went up massively for 2023, sending commissions down, simultaneously cutting all territories in huge ways, and also big cuts to bonuses. Not to mention, people who’ve been let go or fired for performance over the last several months did not receive any severance or unpaid PTO pay out. Who does that?

NiCE Response

3y

Thanks for sharing your feedback. We are glad to hear that you enjoy the flexibility that our NICE-FLEX hybrid model enables. At NICE, we offer excellent opportunities for employees in Sales, from Incentive Keys to President’s Clubs prizes, huge commissions and more. Being a “pay for performance” company, we invest significantly in our top performers. We encourage you to reach out to your manager / HR business partner to further discuss your specific concerns.

Viewing 190 - 192 of 460 Reviews

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Reviews about "Compensation"

No direction, constant reorg, lacking compensation.

Pay is good

Come if you must

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