NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Oct 9, 2023

Poor at heart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some good swags. Good kitchen.

Cons

1) They claim to be a $8B industry but they are really poor at heart. They have their printers locked. Employee has to scan badge to be able to print. This should give an idea about how their mentality is. 2) For them you are only a number. They have a hire and fire policy. 3) Because of their acquisition policies, there systems are a big mess. It is taped together.

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NiCE Response
2y
At NICE, we believe that our employees are our strongest asset and we offer our employees plenty of opportunities to learn and grow their careers with us. Should you have any questions or concerns, please feel free to reach out to your HR business partner or manager.
4.0
Apr 26, 2023

“A fun work environment” isn’t a trade for fair compensation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of good perks, nice office space, good product, good employees

Cons

Management is weak and disorganized… they are obviously suffering from growing pains. Benefits are the worst I’ve ever had. PTO allotment is slim, only 10 days per year, 401k match is miserly(employer match doesn’t fully vest until you’ve worked there for 4 years), paid paternity leave is only 2 weeks, annual bonus is small when it’s actually paid out, raises are infrequent and very small.

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NiCE Response
3y
Thank you for sharing your thoughts. Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. We, at NICE, offer comprehensive benefits and have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. If you feel otherwise, we encourage you to reach out to your HR business partner to further discuss your specific concerns.
Viewing 193 - 195 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.