Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (240) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (55) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 227 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 211 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 206 reviews)); "Good work culture and work environment" ((in 127 reviews)); "good benefits and on boarding process" ((in 84 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 129 reviews)); "They are cheap and salaries are low" ((in 110 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 64 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 26 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 22 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)

Scott Russell

86% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Sep 8, 2022

Great Company!

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

- Competitive salary and benefits - Excellent working environment - Friendly employees - There are many opportunities for career growth

Cons

- High attrition rate in some departments.

2.0

Sep 8, 2022

Great place to gain experience and understanding of your profession

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Empowers the engineer without feeling threatened with being terminated if a mistake is made. They adapt good technologies that allow hands on experience with large scale services. Leadership below the Executive team are engaging, give encouragement, and and look out for the interests of those they serve.

Cons

The majority of cons related to the NICE company stem from their HR related policies that have been handed down from executive leadership who are out of touch with the employee. They have bad hiring/re-hiring policies. Their compensation and benefits are not competitive in the market (even though they think they are) and they are very frugal with providing back to the employee when merit and bonuses come out, while at the same time toting their record sales and growth. They're okay with low headcount due to attrition or adding hiring freezes, while at the same time wonder why projects take longer than they expect. Priorities are constantly changing weekly, or sometimes daily.

NiCE Response

3y

Thank you for your thoughtful and balanced review. It would be great to hear more about your positive or negative experiences. I would love to discuss your concerns further, please reach out to me at mike.stuy@nice.com . At NICE CXone, we work hard to maintain a respectful, productive work environment, and we take everyone’s concerns seriously. Thank you again for your review.

5.0

Aug 22, 2022

Perfect Balance

Cloud operations engineer

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance and Employee Focused

Cons

Bonuses together with Appraisals and Recognitions

NiCE Response

3y

Hello and thanks for leaving a review for NICE CXone. At NICE CXone, have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. If you feel otherwise, we recommend that you reach out to your HR business partner in order to further discuss your specific concerns.

Viewing 226 - 228 of 460 Reviews

Jobs at NiCE

Customer Success Manager

United States

View job

AI Solution Strategist

United States

View job

Senior Customer Success Manager

United States

View job

AI Solutions Delivery

Senior Customer Service Engineer

United States

View job

NiCE

NiCE reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Great Company!

Great place to gain experience and understanding of your profession

Perfect Balance

Jobs at NiCE

NiCE reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

NiCE reviews FAQs

Jobs at NiCE