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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,051 total reviews)
      avatar

      Scott Russell

      85% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Feb 5, 2026

      Terrible

      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many, The average Joe and Jane are helpful.

      Cons

      Let's start with pay, if you like making 50% less than market rate NICE is the place for you. The solutions engineering team leadership is just awful. We are all over the place, certify on a product and never sell it. Let great people go for made up reasons. Never get a raise. Never get promoted. You have a one in a million chance at presidents club. I hit well over 100% of quota and was told too bad we only have room for so many SEs. That is 100% crap. Way to make me work harder. I have started to interview. I am finding that pay for someone with my experience is $180 - $220K plus commission. I have three second interviews with potential companies in the next, any one of them is a better fit. I fell like I have wated 5 years at NICE.

      avatar
      NiCE Response
      4mo
      Thank you for sharing your experience. At NiCE, we’re all about fostering a positive work culture for our employees, with meaningful opportunities to learn and grow in their role. Our compensation and bonus structure remains above industry benchmarks. Even during recent global challenges when many companies paused bonuses and merit increases, NiCE continued to offer both. We recommend that you reach out to your manager / HR business partner in order to discuss your specific concerns.
      1.0
      Oct 7, 2025

      Don't care about employees

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing, they think supplying snacks and coffee all day makes employee happy.

      Cons

      No raises for years, no bonus unless you are in management, and they make you feel like you need to work 12-16 hours a day for an 8 hour salary.

      avatar
      NiCE Response
      8mo
      While many companies paused bonuses and merit increases during recent global economic challenges, NiCE has continued to provide both, reflecting our commitment to our employees. Wishing you the best for your professional endeavors.
      2.0
      Jul 17, 2025

      Not a NICE place to work

      Sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay. Remote work. Smart coworkers

      Cons

      Zero work life balance. Terrible culture. Poor PTO policy

      avatar
      NiCE Response
      11mo
      Thank you for your review. NiCE offers an exceptional work culture rooted in respect and teamwork, as reflected in our employee surveys. Wishing you the best for your professional endeavors!
      Viewing 250 - 252 of 3,051 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.