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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,051 total reviews)
      avatar

      Scott Russell

      85% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Feb 24, 2025

      Not matching benefits as told

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      3 days a week working at home

      Cons

      NICE does not match employee contributions as it says in its benefits guide. The benefits team is slow to respond, and there is no internal appeal process. No increase in an annual salary or benefits to account for inflation and the rising cost of living. No severance package for 3 year working, and HR would disregard your request for severance package negotiation regardless of multiple email follow-ups

      avatar
      NiCE Response
      1y
      At NICE, we take immense pride in our work culture, as reflected in our annual employee surveys. The surveys also highlight a supportive leadership team as one of our core strengths. We give our employees various chances to meet our high standards and achieve their annual objectives. Strong performers are well compensated, and we are always looking for more superstar employees. We wish you the best for your professional endeavors.
      2.0
      Nov 24, 2024

      Zero merit increases 2 years

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Na na na na na

      Cons

      Lack of merit increases last 5 years

      avatar
      NiCE Response
      1y
      Thank you for your review. We, at NICE, have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated.
      3.0
      Jul 22, 2024

      Not so good as they want to portray us

      Senior automation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leaders are clear are agenda and easy to talk to. HR, IT support, Cab facility support are good.

      Cons

      1. Micromanagement 2. Strict in and out timings, if you want to go late or leave early ask manager, no use of not following login and logout timings. It does not matter if employee leave at 2 pm 3 pm or 4pm he or she is going to login again after reaching to home. so employee can avoid peak hours of the traffic and come and go as per convivence. 5. People also working on weekends, with no overtime compensation 6. Long standup meetings 1 hour meeting is so normal to them, standup meeting totally lost the meaning 7. Everyone is scaring you your bonus will cut off if you fail to do this and that. 8. And the biggest disappointment like any other service industry here also not all treated as equally, US folks are like clients and have to work for them even if same we are working on same product. If they ping you at 9 pm in the night seniors in the team expecting us to respond as early as possible. I mean where is the work life balance?

      avatar
      NiCE Response
      1y
      Thanks for your review. Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. Should you have specific questions or concerns, please reach out to your manager or HR business partner.
      Viewing 253 - 255 of 3,051 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.