NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jun 28, 2024

Pay Scale

Recommend
CEO approval
Business Outlook

Pros

Good culture working directly with peers.

Cons

terrible executions on an exec level. completely disregard for employee thoughts and well being. Pay Scales make no sense. Outbound work is not a pay rais like it should be. and if you've been there longer new people coming in make a substantial amount more and won't ever do pay raises. also do a 15 percent pay raise only into promotions so outside highers already can make way more

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NiCE Response
1y
At NICE, we consider our employees our strongest assets and their well-being is our priority. Also, we hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. Should you have specific concerns, please speak to your manager or HR business partner.
3.0
Jun 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Leading technology, rapid development of new products. Very bright people.

Cons

Spend all day on Teams meetings and chats, email, phone. Have to spend my evenings and weekends and company holidays traveling and doing the generative work that I was actually actually hired to do, no free time for anything but groceries and laundry. Recipe for burnout. Management attitude is “if you don’t like it, there’s always someone to hire who will tolerate it”. No increase in base pay or OTE despite horrendous inflation in recent years. I actually like the job itself but just not the uncompensated hours.

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NiCE Response
2y
Our surveys always reveal that there is great satisfaction with the leadership of our managers and that our employees have great clarity regarding their roles. Should you have any concerns or questions, please reach out to your manager or HR business partner.
1.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing to mention that is relevant.

Cons

Management and process is poor at its best. Teams do not get necessary alignment with leadership and product managers. Leadership understands only a 50000ft level road map and stops there. The rest is on the engineers. Workload for engineers is so much that there is no such thing as a work life balance!

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NiCE Response
2y
Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. We wish you great success in whichever career direction you choose!
Viewing 256 - 258 of 3,051 Reviews

Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.