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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,051 total reviews)
      avatar

      Scott Russell

      85% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Sep 8, 2022

      Great place to gain experience and understanding of your profession

      Network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Empowers the engineer without feeling threatened with being terminated if a mistake is made. They adapt good technologies that allow hands on experience with large scale services. Leadership below the Executive team are engaging, give encouragement, and and look out for the interests of those they serve.

      Cons

      The majority of cons related to the NICE company stem from their HR related policies that have been handed down from executive leadership who are out of touch with the employee. They have bad hiring/re-hiring policies. Their compensation and benefits are not competitive in the market (even though they think they are) and they are very frugal with providing back to the employee when merit and bonuses come out, while at the same time toting their record sales and growth. They're okay with low headcount due to attrition or adding hiring freezes, while at the same time wonder why projects take longer than they expect. Priorities are constantly changing weekly, or sometimes daily.

      avatar
      NiCE Response
      3y
      Thank you for your thoughtful and balanced review. It would be great to hear more about your positive or negative experiences. I would love to discuss your concerns further, please reach out to me at mike.stuy@nice.com . At NICE CXone, we work hard to maintain a respectful, productive work environment, and we take everyone’s concerns seriously. Thank you again for your review.
      3.0
      Aug 23, 2022

      Good Company, but big miss on maternity leave

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Truly a great company. One of the better companies I have worked for when it comes to Employee engagement. Employees are dedicated to clients. Flexible work schedules and I have the ability to work from home 100% of the time.

      Cons

      Maternity leave is ABYSMAL. For a company that values diversity, they do not cater to women very well when it comes to this aspect. 2 weeks for maternity leave is awful and steers a lot of women away.

      avatar
      NiCE Response
      3y
      Thank you for your thoughtful and balanced review. It would be great to hear more about your positive or negative experiences. I would love to discuss your concerns further, please reach out to me at mike.stuy@nice.com . At NICE CXone, we work hard to maintain a respectful, productive work environment, and we take everyone’s concerns seriously. Thank you again for your review.
      Viewing 259 - 261 of 3,051 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.