NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Apr 1, 2026

Most are poorly compensated

Recommend
CEO approval
Business Outlook

Pros

Products work well and deliver expected results for customers.

Cons

Executive leadership is not doing a thing about the tyrannical senior leadership under them. They are turning a blind eye to talent drain instead of firing toxic leaders. Senior leadership has no desire to listen to their people and make changes for the better. It is their way or the highway.

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NiCE Response
2mo
Thank you for your review. At NiCE, our success is driven by the strength of our products and our vision, including advancing AI adoption at scale. Our annual employee surveys consistently reflect great satisfaction with the work culture and leadership. We recommend that you reach out to your HR business partner to discuss your specific concerns.
2.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great vacation days and benefits

Cons

Low salary, they only promote who they like

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NiCE Response
7mo
Thank you for your review. We’re committed to fostering a positive work culture and ensuring it translates into meaningful experiences for our people. Our pay-for-performance approach means great work gets noticed and rewarded. Recent updates to our performance and compensation framework are designed to strengthen employees’ growth. We wish you the best in your professional endeavors.
3.0
Oct 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Personally had a great manager Got to work with some smart people

Cons

Hybrid policy is peculiar . Company makes you swipe in twice a week even if you don’t have any on site colleagues

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NiCE Response
8mo
Thank you for your review. We are glad that you enjoyed working alongside a great manager and colleagues. Our NiCE-FLEX hybrid model empowers employees and creates space for both focused individual work and meaningful team connections.
Viewing 277 - 279 of 3,051 Reviews

Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.