NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Aug 28, 2025

Toxic culture and management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can’t think of any.

Cons

Toxic management with heavy micromanagement. Strong favoritism and unfair treatment toward certain groups of employees. Some employees consistently receive better opportunities and treatment than others.

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NiCE Response
9mo
Thank you for your feedback. Our employee surveys consistently highlight strong satisfaction with NiCE’s work culture and the leadership of our managers. We’re committed to investing in our people by offering opportunities to explore new roles through a robust internal mobility program. We recommend that you reach out to your manager / HR business partner in order to discuss your specific concerns.
5.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Standard pay rates for positions. Some upward mobility.

Cons

Demanding RTO and required weekly/monthly badge swipes. Shared desks and offices. 3rd rebrading after 4 years.

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NiCE Response
1y
Thank you for your review. Our NICE-FLEX hybrid model provides ultimate flexibility for employees, comprising 2 days in the office each week, and 3 days of remote work. Our rebranding efforts reflect our ongoing growth and vision for the future, and we remain committed to creating a NiCE world, and a positive and supportive work environment. Wishing you continued success in your career journey with us!
2.0
Mar 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Cloud computing and other new technology

Cons

The company does not give annual merit raise

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NiCE Response
1y
Thank you for your review. Our position as the market-leader underscores the value we place on being at the forefront of new developments and technologies. There are multiple processes in place to review our employees’ performance annually and our "pay for performance" culture ensures that strong performers are duly compensated. Wishing you success in your professional endeavors.
Viewing 280 - 282 of 3,051 Reviews

Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.