NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of great products to sell. Big logo business acquires.

Cons

Management is hand wavy and dismissive. Disconnect between C level idea fairies and the actual customer needs. Selling the latest and greatest is hard since products aren’t mature compared to bread and butter offerings which more customers want. Commission payout is often confusing and less than expected.

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NiCE Response
1y
Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. Also, NICE is a market-leader in the industry and at the forefront of new developments and technologies. We create best in class products that cater to our customers’ needs which helps our sales members to sell our products worldwide and achieve sales targets. We wish you great success in whichever career direction you choose!
1.0
Sep 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent air conditioning in the winter

Cons

Management will pretend to be sick and make you feel back for them since they absolutely believe everything they say

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NiCE Response
1y
Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. We wish you great success in whichever career direction you choose!
1.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Team members are great people.

Cons

Mgmt needs to learn to be nice to their employees, treat them as human beings not like work horses. The work expectation is work before life balance. Remote working is non-existent. They believe you cannot get work done unless you are being micro-managed and in your seat in the office.

avatar
NiCE Response
1y
Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. We wish you great success in whichever career direction you choose!
Viewing 283 - 285 of 3,051 Reviews

Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.