Is NinjaOne a good company to work for?

NinjaOne has an overall rating of 4.3 out of 5, based on over 497 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 81% of employees would recommend working at NinjaOne to a friend and 82% have a positive outlook for the business. The best reviews about NinjaOne have been left by employees working as Account Executive , Software Engineer and Sales Development Representative (SDR) .

Does NinjaOne pay their employees well?

According to anonymously submitted Glassdoor reviews, NinjaOne employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at NinjaOne. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at NinjaOne?

81% of NinjaOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NinjaOne 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at NinjaOne?

Sales Development Representative (SDR) (101) , Software Engineer (36) , Senior Software Engineer (26) , Account Executive (24) , Account Manager (22) , Sales Development Representative (11) , Technical Support Engineer (9) , Customer Success Manager (7) , QA Engineer (7) , SDR (4) , SDR Manager (4) , Sales (4) , Solutions Engineer (4) , Support Engineer (4) , Business Development Representative (BDR) (3)

What are the pros of working at NinjaOne according to real employee reviews?

"Being able to work with great and talented people which high impact in my career." ((in 45 reviews)); "Amazing Colleagues: I'm surrounded by humble, kind, and incredibly talented individuals." ((in 19 reviews)); "The management is great, and they always trust you and care about you." ((in 19 reviews)); "really good salary and incentives" ((in 18 reviews)); "Benefits are great" ((in 14 reviews))

What are the cons of working at NinjaOne according to real employee reviews?

"There is no 401K match which I think is something pretty standard for this size of company." ((in 5 reviews)); "I can't speak for all teams, but I felt that the upper management I interacted with during my stay with one particular team, lacked experience." ((in 3 reviews)); "They say all SDRs are lazy and should not work from home, but almost every Inbound SDR is allowed to work from home." ((in 3 reviews))

What are the top reviewed NinjaOne locations?

Austin , Tampa , San Francisco , Clearwater , Miami , Oldsmar , Dallas , Fort Lauderdale , New York , Texas City , Greenville , Charlotte , Nashville , Dublin , Los Angeles , San Jose , Seattle , Loxahatchee , Palm Harbor , Spring Hill , Coral Springs , Port St Lucie

NinjaOne reviews

4.3

81% would recommend to a friend

(430 total reviews)

Salvatore Sferlazza

92% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (430 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NinjaOne has an employee rating of 4.3 out of 5 stars, based on 430 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NinjaOne employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

430 reviews

2.0

Sep 14, 2025

No HR protection against abusive management

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Good initial training and structured onboarding. Competitive salary for the industry. International exposure with global teams. Learning opportunities with QA processes and tools. Some colleagues were supportive and talented.

Cons

Management allowed abusive and retaliatory behavior. HR offered no support when issues were raised. Employees who spoke up were ignored or discarded. The environment creates fear instead of trust. Leadership does not protect people from harassment.

2.0

Sep 14, 2025

Great Product, Great Co-workers, Horrific Middle Managers

Account executive

Recommend

CEO approval

Business Outlook

Pros

High growth company, that has managed to build a smart, collaborative, & supportive group of peers. The product is pretty great and has a good reputation with customers. Great cosmetic perks - free lunch in office & private health cover

Cons

While on a high growth trajectory, internal processes, onboarding and management is a complete mess, particularly in the APAC region that is largely ignored by the wider company. Compensation is not competitive and recently hired managers/ team leads are woefully inexperienced or - in some cases - dangerously incompetent. Turnover seems extrordinarily high for a company that touts such an amazing culture - but I put this down to a combination of poor pay, absentee management and inconsistent KPI expectations. There have been at least 8 people in less than 4 months that have bailed. Quotas are grossly misaligned for the size of the region and commission plans that promote sandbagging or gutting pricing just to keep your head above water month-to-month. The disappointing thing is that this company looks great on paper - but inefficient management and no clear growth plan is killing its potential.

5.0

Sep 11, 2025

Great place to work compared to a lot of other tech jobs

Account executive

Recommend

CEO approval

Business Outlook

Pros

Actual fun work environment - lots of HH and other perks Good leadership Good culture and company roadmap Great product/easy to sell

Cons

Comp could be a little more competitive but overall on par with industry standards

Viewing 115 - 117 of 430 Reviews

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Jobs at NinjaOne

NinjaOne

NinjaOne reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

No HR protection against abusive management

Great Product, Great Co-workers, Horrific Middle Managers

Great place to work compared to a lot of other tech jobs

Top companies for "Compensation and Benefits" near you

Jobs at NinjaOne