Is Nordstrom a good company to work for?

Nordstrom has an overall rating of 3.6 out of 5, based on over 26,144 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at Nordstrom to a friend and 47% have a positive outlook for the business. The best reviews about Nordstrom have been left by employees working as Web Fulfill/Logistics , LOGISTIC PROCESSOR and Administrative Assistant .

Does Nordstrom pay their employees well?

According to anonymously submitted Glassdoor reviews, Nordstrom employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Nordstrom. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nordstrom?

57% of Nordstrom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nordstrom 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Nordstrom?

Sales Associate (4893) , Retail Sales Associate (830) , Department Manager (473) , Commissioned Sales Associate (449) , Customer Service Representative (449) , Sales (373) , Salesperson (356) , Assistant Manager (331) , Cosmetics Counter Manager (329) , Assistant Department Manager (269) , Logistics Processor (248) , Service Experience Representative (230) , Manager (214) , Sales Representative (184) , Stylist (181)

What are the pros of working at Nordstrom according to real employee reviews?

"When you work for stock and web department the job is usually Independent and good pay" ((in 1540 reviews)); "Great benefits and it’s great having the liberty to be able to manage your own team and department" ((in 1508 reviews)); "The people are great and its one of the best retail environments out there depending on the store" ((in 1396 reviews)); "I had great coworkers and we were able to make the day to day processes better than some other jobs of similar nature" ((in 751 reviews)); "The culture of Nordstrom is great and makes you proud to work for a company with such a great history." ((in 560 reviews))

What are the cons of working at Nordstrom according to real employee reviews?

"Easily monotonous and poor management" ((in 1453 reviews)); "Most managers don't care and will issue a return even if it is a sketchy or fraudulent activity." ((in 1066 reviews)); "There can be long hours and similar to any other sales position it can feel like a roller" ((in 905 reviews)); "When it's slow you can't make commission and your check ends up being a joke" ((in 761 reviews)); "No Work/Life Balance: Scheduled me a lot of hours despite being in school full time" ((in 593 reviews))

What are employees saying about Nordstrom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nordstrom layoffs and their outlook for job security at Nordstrom in 2026.

What Nordstrom locations have received the highest employee ratings?

Orem , Kirkland , Oklahoma City , California City , Fresno , San Marcos , California , Lynwood Center , Memphis , Del Amo

Nordstrom reviews

3.6

57% would recommend to a friend

(25,059 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

71% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Work/Life balance

3.1

Senior management

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

25K reviews

1.0

Feb 26, 2018

Now a sad place to work

It engineer

Recommend

CEO approval

Business Outlook

Pros

Good company, good discount, strong family at the helm (4th generation). Get to work with latest IT technologies. Some good teams

Cons

Nordstrom Technology has become a sad place to work, numbers at all cost is what matter, this has created and maintains a toxic work atmosphere.

Nordstrom Response

8y

Hello, Thank you for sharing your experience here. A welcoming and respectful company culture is an essential part of our business, and I’m very sorry to hear that you have not encountered one at Nordstrom. Any lapse in this goal is unacceptable, and I will be addressing your concerns directly with my team in the next few weeks. Please know that you can reach out at any time to myself or your direct supervisor regarding any concerns going forward. We collect feedback for a reason, and sincerely appreciate your taking the time to share this information in detail. Please feel free to send me a message directly at NordTechFeedback@nordstrom.com, and I thank you again for sharing your experience here. Sincerely, Patrick Welch VP Technology Nordstrom

1.0

Oct 25, 2017

Nope, nope, nope

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pro used to be culture. Not any more. Pro - discount

Cons

No employee development. Throw away culture (meaning, they use you and toss you aside). Current leadership are in it for themselves, not for the good of Nordstrom. No integrity with current IT leadership. (ie flat out lie to employees). Not the same company as when I started. Very sad for the Nordstrom Family as I don't think they know how bad some parts of IT are.

Nordstrom Response

8y

Hello, Thank you for taking the time to give us feedback. We consider employee development a key benefit of working at Nordstrom, and pride ourselves on our employees’ accomplishments at the company and in their future endeavors. At the same time, we also strive to make each role on our team an engaging and rewarding one—and help each employee understand the value of their contribution to the company. If you would be willing to share more details about your experience, we’d like to personally speak with you to make things right, and learn how we can improve our policies in the future. Please contact us if you have the time at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom

1.0

Jul 6, 2017

Toxic! This is not the place to work.

Manager

Recommend

CEO approval

Business Outlook

Pros

Shopping Discount in the Stores.

Cons

Tech Leadership is causing chaos. There's no vision, roadmap, trust or communication. Inverted pyramid is dead.

Nordstrom Response

8y

Hello, Thank you for your candid feedback. My name is Patrick Welch, and I’m the Vice President of Technology at Nordstrom. I appreciate your sharing this issue with us, especially as we continue our work streamlining our processes across teams. This begins with the way our managers communicate Nordstrom’s vision and give employees ownership over their work, and I apologize if we’ve missed the mark so far during your time with us. As we work to improve, it would be very helpful to hear more details about your experience so that we can resolve this issue and learn where we can go from here. If you have the time, please send me a personal message at NordTechFeedback@nordstrom.com with any further input you can provide. Sincerely, Patrick Welch VP Technology Nordstrom

Viewing 37 - 39 of 25,059 Reviews

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Now a sad place to work

Nope, nope, nope

Toxic! This is not the place to work.

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