Nordstrom reviews

3.6

57% would recommend to a friend

(25,059 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

71% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
1.0
Nov 22, 2016

Stay away if you want to save your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Nordstrom employee discount year around (unlimited) - Low bar to enter; interview process is a big joke - so if you want to get a job, this is a place to seriously consider :)

Cons

- Low morale; lack of mutual trust - Lack of leadership and direction - Want a promo - threaten to quit - No work/life balance - VPs micro-manage ICs - it is that pathetic - Contractors hold the cards and suck the budget

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Nordstrom Response
7y
Hello, Thank you for your candid feedback. My name is Patrick Welch, and I’m the Vice President of Technology at Nordstrom. I appreciate your sharing these issues with us, especially as they pertain to management. We strive to hire managers who give employees ownership over their work, and I apologize if we missed the mark during your time with us. As we work to improve, it would be very helpful to hear more details about your experience so that we can resolve this issue and learn where we can go from here. If you have the time, please send me a personal message at NordTechFeedback@nordstrom.com with any further input you can provide. Sincerely, Patrick Welch VP Technology Nordstrom
2.0
Sep 5, 2016

Political Corporation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Sample sales - 401K matching - $100/month commute assistance - Charitable matching program - Convenient downtown location

Cons

- Nepotism is rampant - Politics are more important than skill set & hard work - Marketing leaders with no marketing background are commonplace - Lack of access to meaningful data - Loudest voice in the rooms wins - So behind the times in marketing that if you want a job somewhere else later it makes you look less relevant having worked here - Senior managers ask questions like "what's a CPC?"

2.0
Sep 1, 2016

Not Worth It

Recommend
CEO approval
Business Outlook

Pros

Trunk Club has an awesome clubhouse in Chicago. Met some amazing friends in my intern group. Was able to hear some executives and senior sales directors talk and give some great life advice.

Cons

This internship is run by vary unprofessional, condescending, bland recruiters. They act very excited about you during the interview process and once you are hired. During the intern's orientation they tell you that you will have an experience unlike any other internships out there because you will really be "making a difference" for the company. By "making a difference" they mean hitting a $30,000 sales goal in which you do not get to keep one cent of the commission. Most of the work for these sales is done on your own, yet you have to transfer the sale to a stylist who did not one ounce of work for the sale. As a senior in college who is spending hundreds of thousands of dollars on a college degree, it is very disheartening to get hired for the summer internship, and then told that Trunk Club doesn't care what your degree is or if you are even a fashion-forward person because anyone can do the job if they work hard enough. The recruiters who were supposed to be in charge of the interns disappeared for the whole summer and were rude, cold, and short towards the interns. After the internship ended, my clients were passed on to other stylists. Since this has happened two of my clients have received trunks they did not want, and one had to call her stylist over and over again to get a clothing issue resolved. Everyone here is worried about hitting their numbers, not about their clients. On the topic of numbers, this company does not actually recognize hard work. Interns/Stylists who come from wealthy families will hit their sales goal, while others work their butts off and don't and do not receive any recognition for their hard work. Only 3 out of 30 interns hit their sales goal. Interns were told they would hear back about jobs in the next couple weeks, it has now been a month and no one has heard back. Overall, wish I would've spent my summer at a company who does not foster a gossipy, "fake positive", uneducated environment that only taught me how to pester people until they bought overpriced, low- quality clothing from me. Along with this, interns had to spend a week working in the warehouse which had no AC. Interns were dreading this week; however, it turned out to be the best week at Trunk Club because we got to get away from the catty, ignorant people at the clubhouse and work with genuinely nice, hard-working people who taught us the ins and outs of the operations management part of the company.

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Nordstrom Response
9y
I'm so sorry you did not have a positive experience with us this summer. Our goal is for any intern to understand what a sales environment is like and, with two intern meetings a week, we welcomed feedback and still do. We also hoped that you were able to gain from VP and Director level leadership that came in to speak weekly. As communicated in the last week of the internship, we followed up with all interns the first week of September. We look forward to sharing updates regarding the expansion of our sales team, which will directly impact equally exciting changes to our internship! Overall, we have always been grateful about the work that our paid interns do and are excited that they will have an established book of business based on the clients they built this summer.
Viewing 46 - 48 of 25,059 Reviews

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