Is Nordstrom a good company to work for?

Nordstrom has an overall rating of 3.6 out of 5, based on over 26,144 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at Nordstrom to a friend and 47% have a positive outlook for the business. The best reviews about Nordstrom have been left by employees working as Web Fulfill/Logistics , LOGISTIC PROCESSOR and Administrative Assistant .

Does Nordstrom pay their employees well?

According to anonymously submitted Glassdoor reviews, Nordstrom employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Nordstrom. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nordstrom?

57% of Nordstrom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nordstrom 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Nordstrom?

Sales Associate (4893) , Retail Sales Associate (830) , Department Manager (473) , Commissioned Sales Associate (449) , Customer Service Representative (449) , Sales (373) , Salesperson (356) , Assistant Manager (331) , Cosmetics Counter Manager (329) , Assistant Department Manager (269) , Logistics Processor (248) , Service Experience Representative (230) , Manager (214) , Sales Representative (184) , Stylist (181)

What are the pros of working at Nordstrom according to real employee reviews?

"When you work for stock and web department the job is usually Independent and good pay" ((in 1540 reviews)); "Great benefits and it’s great having the liberty to be able to manage your own team and department" ((in 1508 reviews)); "The people are great and its one of the best retail environments out there depending on the store" ((in 1396 reviews)); "I had great coworkers and we were able to make the day to day processes better than some other jobs of similar nature" ((in 751 reviews)); "The culture of Nordstrom is great and makes you proud to work for a company with such a great history." ((in 560 reviews))

What are the cons of working at Nordstrom according to real employee reviews?

"Poor management and very cliquish" ((in 1453 reviews)); "Most managers don't care and will issue a return even if it is a sketchy or fraudulent activity." ((in 1066 reviews)); "There can be long hours and similar to any other sales position it can feel like a roller" ((in 905 reviews)); "When it's slow you can't make commission and your check ends up being a joke" ((in 761 reviews)); "No Work/Life Balance: Scheduled me a lot of hours despite being in school full time" ((in 593 reviews))

What are employees saying about Nordstrom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nordstrom layoffs and their outlook for job security at Nordstrom in 2026.

What Nordstrom locations have received the highest employee ratings?

Orem , Kirkland , Oklahoma City , California City , Fresno , San Marcos , California , Lynwood Center , Memphis , Del Amo

Nordstrom reviews

3.6

57% would recommend to a friend

(25,059 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

71% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Work/Life balance

3.1

Senior management

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

25K reviews

2.0

Jul 21, 2021

Unfair and messy corporate environment

Program manager ii

Recommend

CEO approval

Business Outlook

Pros

It's fun to say you work for Nordstrom, but the glow will wear off. I enjoyed the discount and the company's great reputation among customers, but I think any corporate employee could find a better, less political, less toxic work environment where workloads are more reasonable and pay is higher.

Cons

When I think about my time at Nordstrom, "exploited" is the idea that comes to mind. This feeling is only getting stronger the longer I'm away from the company after 4+ years. My team was not well supported, despite delivering noticeable and meaningful outputs. I was dramatically underpaid, and despite industry comps, acknowledgement of this pay disparity by HR, and recognition of the issue by my boss, it was not addressed. The work I provided to Nordstrom was worth dramatically more than any support or compensation they gave back to me.

1.0

Aug 16, 2018

Older Woman Need Not Apply

Program manager

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, good work life balance. Some nice benefits. Location and buildings in downtown are well located. Company seems to have a solid direction from the Nordstrom family.

Cons

If you are an older woman and a little on the heavier side you can forget about advancement. Leadership preaches diversity and in recent meetings has even stated they are looking for more women in management. The problem is that is you are and older woman you likely do not qualify. I have worked at Boeing, Amazon, Microsoft, NBC and HP to name a few places (yes I have had a long career). I have my MBA, PMP and Six Sigma certification, all of which are current. Yet it stuns me to see new hires come in right out of college work for almost 2 years and be advanced over myself and some of the older PM groups, all of us older ladies. This happens everywhere, however, at least at other companies it is a bit more veiled, here it is so blatant. If you are not young and in the "it" crowd you do not stand much of chance. Several older employees have been leaving the company to work for places that are more truthful with their programs. On other point of interest is this site, I had been holding off writing anything expecting the place to get better. Oddly about 6 months ago the rating for Nordstrom Technology was 1.5 now 2.2 or something. Now that leadership is paying attention to this company holder and not just Nordstrom proper the rating has gone up quickly and there are suddenly a lot of positive reviews. I am not claiming they are inflating the reviews just an odd coincidence.

Nordstrom Response

7y

Hello, Thank you for raising these very serious concerns. We strive to create a work environment where all individuals are treated fairly and respectfully, and I regret to hear that we've failed you. I hope you will consider sharing more details about your experience so we can learn where we can improve. Please send me a message at NordTechFeedback@nordstrom.com so that I can set up a call with an HR representative. Sincerely, Patrick Welch VP Technology Nordstrom

1.0

Mar 31, 2018

They can't keep good people

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Management acknowledges they are trying to turn things around

Cons

There have been so many people let go and the "good" ones continue to leave.

Nordstrom Response

8y

Hello, Thank you for taking the time to give us feedback. We consider room for growth a key benefit of working at Nordstrom, and trust an important piece in its execution. At the same time, we also strive to make each role on our team an engaging and rewarding one—and help each employee understand the value of their contribution to the company. If you would be willing to share more details about your experience, we’d like to personally speak with you to make things right, and learn how we can improve our policies in the future. Please contact us if you have the time at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom

Viewing 43 - 45 of 25,059 Reviews

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Unfair and messy corporate environment

Older Woman Need Not Apply

They can't keep good people

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