Nordstrom reviews

3.6

57% would recommend to a friend

(25,059 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

71% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
1.0
Jan 29, 2019

Do NOT work here

Recommend
CEO approval
Business Outlook

Pros

-Nordstrom discount -Work from home but only if you hit your quota, can be taken away at any time -“Unlimited" PTO, only under managers discretion

Cons

-This was by far the most horrifying work experience I have ever had, as other reviews have state: very unprofessional atmosphere, managers are dishonest and only criticize your work, directors will blatantly talk to managers about how they do not like individual stylists here due to them not hitting unachievable quotas. -If you are not meeting your monthly sales goals, which are absolutely absurd, you will be pushed out by upper management and bullied until you’re forced to quit. -Performance based scheduling, you will work 11-8pm with no weekends off even if you hit quota every month -Clear favoritism of top sellers, managers will only invest and praise top performers and push out others rather than helping to train or guide them -We’re open all holidays, even Christmas. You have to bid into whether you work or not, which you will most likely not get off -No commission on sales for national team -The turn over rate is insane, people quit every week even with no job lined up because they can’t stand working here -HR will openly tell managers what you say to them in confidential conversations, once they find out that you went to HR you will be pushed out -No room for growth, you would need to be a top stylist for over a year and even if you are promoted to a management position you will be paid the same amount -Paid is barely something you can live off of -You’re expected to work even on your days off, there is a horrible work-life balance Please read other reviews and compare similarities, I even read reviews before starting here and wanted to form my own opinion but unfortunately it has been a horrible experience, I wish I had listened to the reviews before accepting the position.

1.0
Aug 24, 2018

Disorganized Company that Overworks Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved the company when I first started. The culture was always supportive and fun and you get a great discount at Nordstrom.

Cons

Starting last year there was a mass exodus of dev staff. Ever since then we were expected to cover the work of all these open roles. We had to work late, pick up more on-calls, and got little to no support from management. I have no problem stepping up when needed but it just wasn't sustainable for a long haul. I have a life outside of work and there's only so much I can give. I also noticed a strong decline in how our team was recognized for our efforts. We had lots of changes in leadership and by the time I left we were either invisible or getting balled out by people. I didn't want to leave but I finally realized I was just hoping things would go back to the way they were before when that wasn't possible. I don't know how you can have this many open roles for this long but it's unacceptable. If you're not getting talent in the door then something needs to change. Change your recruitment strategy. Offer sign on bonuses or 401k matches....you guys are really lagging behind industry standards and it's starting to show.

2.0
Jan 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Retail discount There is now a movement to support women in tech. But not all teams across the company recognize it. Case in point, there are teams in which female engineers are the second class.

Cons

Inconsistency across multiple teams. It is really depending on the group and your manager. The company sells a lot products to women, and yet it was tolerated to yell, to call name to a female engineer. A female engineer was forced to write letter of resignation or else her working day would be made sure horrible for her. She was lied to, she was told, if she wrote a letter of resignation, her manager would put in a good word for her record, instead he did none of that. She was used as blaming point for all issues. Work /life balance is 3 stars because it is very inconsistent across teams, there are teams, where managers allow some wfh, while other managers sent out email to prohibit employees to wfh.

avatar
Nordstrom Response
8y
Hello, Thank you for raising these very serious concerns. We strive to create a work environment where all individuals are treated fairly and respectfully, and I regret to hear that we failed you . Although you are no longer working with us, I hope you will consider sharing more details about your experience so we can learn where we can improve. Please send me a message at NordTechFeedback@nordstrom.com so that I can set up a call with an HR representative. Sincerely, Patrick Welch VP Technology Nordstrom
Viewing 52 - 54 of 25,059 Reviews

Glassdoor has 26,144 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.