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      Nordstrom

      Engaged Employer

      Nordstrom reviews

      3.6

      56% would recommend to a friend

      (25,107 total reviews)

      Erik B. Nordstrom and Peter E. Nordstrom

      70% approve of CEO

      47% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.1

      Senior management

      Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      25K reviews
      2.0
      Jan 16, 2011

      Treat the customers with respect, managers 2nd and regular staff last.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The merchandise is quality as you are surrounded by many beautiful things. The store is clean and very upscale which is nice.

      Cons

      Everything! Management pushes the employees around. The store pushes you constantly to make high sales quota, so your own sales team are cut throats against each other, stealing customer and sales! Management, although salaried, have to meet that quota too, so they will make you step aside with a customer you were talking with so they can get the sale! This is disgraceful. Also if you buy something and it goes on sale two days later they will not give you the discount but they will do this for any other customer. We are customers too.

      5.0
      Jan 14, 2011

      "Customer service" focus applies at the corporate level as well - at all levels at all times. Excellent place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comments below apply to the corporate headquarters: -Smart, down-to-earth people across all levels of the organization -Senior management (directors, VPs, and c-level executives) listen to every level of the organization -Strong collaborative culture -If you are a top performer, you will have the freedom to pick your own path, access to top talent, and choose your own projects - very entrepreneurial in that sense -Competition among employees is pretty minimal -Lots of community service work, lots of involvement in the community

      Cons

      Comments below apply to the corporate headquarters: -Sometimes unclear in professional development path -Training isn't handed to you, but if you push for it they are willing to spend the money -Compensation was a complaint by many of my colleagues

      4.0
      Jan 11, 2011

      A busy and wonderful experience.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discount, fun and energetic people

      Cons

      Working on commission, competition on the sales floor

      Viewing 24715 - 24717 of 25,107 Reviews
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      Glassdoor has 26,195 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.