Nordstrom reviews

3.5

56% would recommend to a friend

(25,103 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
4.0
Oct 5, 2010
Recommend
CEO approval
Business Outlook

Pros

I love the fashion that I find at my Nordstrom. I love the people that work around me. I like most of the customers and feel extremely rewarded by my job when I have had a busy day and I leave customers exptremely satisfied.

Cons

There is a dissonance between the associates and management. There is no "family" feeling here. There are no meetings to make sure everyone is on the same page. In fact, as an associate, I am not even really sure who the manager on duty is...I rarely know their name and they are rarely willing to help. I feel the anonymous management really stands in the way of making the department store flourish as a single unit.

5.0
Oct 3, 2010

Overall Great Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay is better then most places in retail, discount is nice, the customers are generally friendly

Cons

work can get repetitive, some customers can be extremely difficult and use nordstrom's customer service reputation to get their way

3.0
Sep 30, 2010
Recommend
CEO approval
Business Outlook

Pros

discount flexible schedule ability to make a lot of money if strong salesperson

Cons

to get promoted you have to be willing to live anywhere in USA promotions are not based on merit & ability it is based on SPH & friendships w/i store ther is no one for employees to talk to about issues or problems (HR is rude & unavailable) it should be non-sell for the employees when the store is closed.

Viewing 24763 - 24765 of 25,103 Reviews

Glassdoor has 26,191 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.