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Norfolk Southern

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Norfolk Southern reviews

2.9

35% would recommend to a friend

(1,914 total reviews)
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Mark George

30% approve of CEO

25% positive business outlook

Norfolk Southern has an employee rating of 2.9 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Norfolk Southern employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 15, 2019

Just don't

Recommend
CEO approval
Business Outlook

Pros

I was so excited to join NS and proud to work for the RR who gave so much to our community.

Cons

Things have changed. Mgt is focused solely on shareholders. No one's job is secure. Favoritism is rampant. Unbelievable what some people get away with while others who invested their career here get screwed.

1.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Railroad Retirement, Pension, and 401k match make for a good retirement package. Vacation policy is fairly generous.

Cons

NS does not care about its individual employees. Their quality of life is of no concern to management. Employees are asked to work any and all hours, often times 60+, including being on call 24/7. Being asked to relocate across the country with extremely short notice is common. This can often leave employees with no job, no severance, and no options. The corporate policies are outdated. The organizational structure is very militaristic, and if you aren't "buddies" with somebody in the right place, you will be passed over with regards to bonuses, job offers, and promotions.

5.0
Dec 25, 2018

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Midtown location in ATL is exciting but probably more for younger people coming out of college like myself. Pay and benefits are great. 401k contribution and pension. Working in the IT dept here is great with flex start time. WFH available. There are opportunities to move around departments. Work life balance is great, no overtime or weekend craziness, unless needed but happens rarely. Newly renovated office space is nice to be in for 8 hrs everyday. Technology is improving. Most teams are java or .net on the backend. Frontend is one of the Javascript frameworks. I enjoy coming to work everyday and my team is super!

Cons

Not much cons. I enjoy everyday here but if I have to think of a con, here goes... Management is obviously old school in their ways and thinking and a little resistant to new ideas, but that's true of humans anywhere who have done the same thing for a long time. The place is very bureaucratic with decision making and such. Different teams have different experiences, for example, another developer from another team quit after 4 months because he couldn't stand the place and said his team members were not supportive, meanwhile my team could not have been any more suppportive, so..i guess it is what you make of it.

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Norfolk Southern Response
7y
Thank you for sharing your experience and bringing a positive attitude to your workspace.
Viewing 37 - 39 of 1,914 Reviews

Glassdoor has 2,169 Norfolk Southern reviews submitted anonymously by Norfolk Southern employees. Read employee reviews and ratings on Glassdoor to decide if Norfolk Southern is right for you.