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Norfolk Southern

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Norfolk Southern reviews

2.9

35% would recommend to a friend

(1,915 total reviews)
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Mark George

29% approve of CEO

25% positive business outlook

Norfolk Southern has an employee rating of 2.9 out of 5 stars, based on 1,915 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Norfolk Southern employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jul 17, 2014

Its all about who likes you!!

Recommend
CEO approval
Business Outlook

Pros

Norfolk Southern is a great organization. I gained invaluable experience and knowledge about the freight rail industry, and had an AWESOME supervisor.

Cons

Expect to be under paid by about $20K compare to other railroads for the same job. There is absolutely NO opportunity for growth and advancement at Norfolk Southern. Only lateral moves with minimal pay raise. Many in the HR Department are unqualified. and try to "wing it". I am EXTREMELY grateful for the opportunity that Norfolk Southern me, but I have no regrets in leaving. The experience helped me land my DREAM JOB.

2.0
Nov 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Great pay, great benefits, great pay, excellent chances for advancement (ONLY IF you have family that has retired, you have godparents/family friends pulling for you, or if you're a great brown noser)

Cons

Mentioned at the end of pros, no work-life balance (they expect for you to live and die for the railroad), generally monotonous work (in the service management group). Most people are miserable because they HAVE to stay to support their families (that great pay takes control). The micromanagement is INSANE (you have so many managers that they must be bored). People in management are there because of who their married to, who their father or grandfather was, and who their godparents or friends parents are. Hate to mention this, but there is also slight racism. Google the lawsuits.

2.0
Oct 25, 2012

Who you know

Recommend
CEO approval
Business Outlook

Pros

Stable industry. Didn't worry about losing job during recession.

Cons

CEO stated that "legacy" employees get consideration - meaning, if your daddy works for the company you will get promoted. Good luck if you don't have a relative pulling strings for you. Does not value quality education, would prefer to promote people that could not get paid the same at other companies due to lack of higher education.

Viewing 49 - 51 of 1,915 Reviews

Glassdoor has 2,170 Norfolk Southern reviews submitted anonymously by Norfolk Southern employees. Read employee reviews and ratings on Glassdoor to decide if Norfolk Southern is right for you.