North reviews

3.9

78% would recommend to a friend

(389 total reviews)
avatar

Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
4.0
Jul 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, benefits, stock, continuant education

Cons

lots and lots of no's, but that is sales

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North Response
1y
Thank you so much for this positive review and we loved your subject line "lots of opportunity"! We agree that NAB is a great company to work for and we appreciate that our total rewards offerings (benefits, compensation, flex PTO, wellbeing programs, etc.) were all positive aspects of your employment. Thank you for taking time to share your feedback, we appreciate it!
5.0
Jul 16, 2024

Great benefits, great people

Recommend
CEO approval
Business Outlook

Pros

Great people, great benefits, great pay and bonus, working remote is a blessing. Lots of the staff have been here for years

Cons

Lots of systems, sometimes hard to collaborate with other departments

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North Response
1y
GREAT BENEFITS, GREAT PEOPLE...what a wonderful tag line to your positive review! Thank you so much for taking time out of your busy day to leave us this feedback. As a manager of partner support we KNOW how busy your world can be! We agree that remote work at NAB is a huge positive - in fact its the #1 pro comment we receive. We also know, as you have experienced, that remote work makes it more difficult to collaborate with other departments which is why we continuously look for ways to communicate internally (town halls, news letters, Wellness Wednesdays, etc.) with our team members. Thank you again for taking time to leave us this feedback, we appreciate you and your positive review!
3.0
Jul 11, 2024

No overtime

Recommend
CEO approval
Business Outlook

Pros

Working at North American Bancard (NAB) comes with several advantages. One of the key benefits is the ample career growth opportunities available within the company, which allows employees to advance and explore various career paths. NAB is also known for its innovative environment, offering exposure to cutting-edge technology in the payments industry. Employees enjoy a comprehensive benefits package that includes health insurance, retirement plans, and other perks. Additionally, many employees appreciate the good work-life balance facilitated by flexible working hours and remote work options. The collaborative and supportive work culture at NAB encourages teamwork and open communication, fostering a positive work environment. The company also invests in employee training and development, providing numerous programs to enhance skills and knowledge. Moreover, NAB promotes diversity and inclusion, creating a welcoming atmosphere for all employees.

Cons

However, there are some drawbacks to consider. Depending on the role, there can be high expectations and demanding workloads, which might lead to stress. The fast-paced environment, while exciting for some, can be overwhelming for others. Additionally, like many companies, there might be occasional challenges with management or communication that could affect the work experience. Despite these cons, many employees find NAB a rewarding place to work, thanks to its focus on innovation, growth, and employee well-being.

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North Response
1y
Thank you for this very detailed and well written review. We appreciate the mention of career growth, innovative technology and benefits that include flexibility and comprehensive support for our team members physically, emotionally and financially. These are all areas we are focused on to help our valued team members engage and deliver their best work. Admittedly, your subject line about "no overtime" could be positive or negative, but I didn't read any additional feedback to support it either way. I appreciate your advice to management about high turnover which is something we track and explore relentlessly. While our turnover rates are lower than average for FinTech, we are doing all we can to explore ways to make NAB a place where our team members want to stay and explore a long, successful career. Thank you again for taking time to write this review, we appreciate it.
Viewing 49 - 51 of 389 Reviews

Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.