North reviews

3.9

78% would recommend to a friend

(389 total reviews)
avatar

Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
5.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

The recruiting/hiring process was so professional and direct. Nicolette walked me through the entire process and was very responsive and attentive.

Cons

No con. Great people to work with.

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North Response
2y
We are so grateful for your review and for wonderful feedback on our Talent Acquisition team. I will be sure to let Nicolette know of your review, she will be thrilled that she was able to give you that great recruiting and onboarding experience. Thank you for taking time to share your thoughts with us, we don't take your rating for granted.
3.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

-No micro managing -More laid back with attendance and using PTO -Close knit teams

Cons

-Overworking people with strict expectations -Most people have to work overtime to complete work daily -Not much career development and room to grow -Cheap with starting pay in a lot of positions - High turnover rate -Often letting things slip through the cracks until it become a more serious problem

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North Response
2y
Thank you for sharing your review with us. Our risk and compliance team members play such a critical role at NAB and we know that expectations of our industry - especially from our valued merchants and sponsor banks – increases in complexity every day. I am pleased to see that you value our flexible work policies - remote work, flex-PTO, etc. - and have experienced a positive culture on your close knit team. We appreciate your clear and objective advice to management...we always take that seriously. I will be sure to share your feedback with our Risk and Compliance team leadership as we focus on continuous improvement. Thank you again for the work you do for us at NAB and for sharing your feedback, we appreciate it.
4.0
Feb 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pto policies and great people throughout

Cons

Poor mid level managers and leadership where no one takes ownership of their role or mistakes

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North Response
2y
Thank you for your 4-star rating and for highlighting our GREAT people (we agree!) and flexible PTO policy as a positive part of working at NAB. We work very hard to drive a strong, positive work environment at NAB where our valued team members can do great work. Your con statement is concerning, though. While I am sure you didn't mean to encompass a whole level of leaders across the enterprise, our sense if you have had a less than positive interaction with some of the mid-level managers that you may have personally worked with? I see that you are a former team member, but I am still open to additional feedback you might wish to share as we are always looking for ways to improve - and leadership development at all levels is a priority with our growth strategy. Please feel free to reach out to me if you wish to discuss further, and thank you for taking time to leave us a review.
Viewing 67 - 69 of 389 Reviews

Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.