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      North

      Engaged Employer

      North reviews

      3.9

      78% would recommend to a friend

      (389 total reviews)
      avatar

      Marc Gardner

      86% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      389 reviews
      1.0
      Aug 7, 2021

      Think twice

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady pay check and manager was open to discussion but no real career growth here.

      Cons

      Upper management would listen to concerns but not take any action about the issues we presented.

      avatar
      North Response
      4y
      While I appreciate the time you took to provide this feedback to us, it left me scratching my head a bit. I know for a fact that we have a huge growth strategy at NAB. There is opportunity across the enterprise for team members who have demonstrated strong performance and potential to grow. Currently we have more open positions than our recruiting team has ever had to work on - all because we have strong growth and we need strong talent to back that up. If you are willing to discuss your situation with me directly, I encourage you to give me a call. I would hate to think that anyone at NAB struggled with finding opportunities for growth and would like to better understand your particular situation. Thank you.
      2.0
      Jun 25, 2021

      Training is up to the employee, very little mentoring

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are cool, no micromanaging

      Cons

      Training is minimal, be aware you're supposed to perform in 2 weeks with minimal training or mentoring.

      avatar
      North Response
      5y
      Thank you for your feedback on your time with us at NAB. I completely agree with you that we have some of the coolest team members at NAB! I can honestly say this is one of the best teams I have had the privilege to support in my career. Unfortunately, there was very little information shared on when you were employed by us or even what your role or function was. I would love to be able to address the concerns you shared around training and mentoring, but I have no idea where to start. I can tell you that training is a critical component for any company in the FinTech space, and NAB is no exception. As you experienced, technology changes quickly and we need to adjust, adapt and innovate. This speed of change requires continuous training for our team members on what's new and next in payment technology. I am committed to sharing your feedback with our leadership team as we continuously re-define our training strategy and needs. I apologize if you felt your training was inadequate and didn't feel comfortable telling your leader that you perhaps required more training to be successful in your role. Thank you again for taking the time to share your feedback and if you wish to share more of your particular experience with me, I encourage you to reach out to me personally.
      2.0
      Jan 6, 2021

      Ok

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work from home, overtime available but not mandatory

      Cons

      No structure company wide, no real room for advancement

      avatar
      North Response
      5y
      Thank you for taking the time to provide feedback in this review. We were surprised and disappointed by your rating and feedback and would highly encourage you to reach out to your direct leader or to your HR Business Partner to discuss your concerns for advancement. 2021 is already shaping up to be a year filled with growth and opportunity for all NAB team members! We have prioritized acquisitions and talent development which equates to opportunity for advancement for those that want it/get it and have the capacity to do it. Its an exciting time at NAB and we would love to get you engaged in the changes to come. Thank you again for your time and I hope you take the time to also reach out to people that can help you make career advancement decisions.
      Viewing 115 - 117 of 389 Reviews
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      ReviewsNorth reviews

      Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.