North reviews

3.9

78% would recommend to a friend

(389 total reviews)
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Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
5.0
Nov 2, 2021

...

Recommend
CEO approval
Business Outlook

Pros

The culture was good, people are nice

Cons

The pay is not good, sadly

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North Response
4y
Thank you so much for your five-star review. I am excited that you have been with NAB for more than two years so you have seen first hand the changes and positive transitions we have made in the area of culture, BELONGING, flexibility, benefits, training, internal communications and collaborative problem solving. We have made every effort to benchmark and pay market for our talent, but the bar is rising on compensation faster than we can address it. I am very happy to share that we just recently made significant market adjustments for our data science and engineering groups and continue to look at other key talent to ensure we are paying appropriately for the great talent we have at NAB. As always, if you have specific concerns with your own personal comensation situation, I invite you to reach out to your leader or your HR Business Partner to have a conversation. Again, thank you for taking the time to provide this feedback, we apprecite it!
5.0
Oct 29, 2021

If you like to Collaborate, You will Love NAB

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NAB has incredible people! They are extremely willing to help whether it is via chat, email, face-to-face, or phone call. As almost the entire workforce is now remote, NAB didn't miss a beat when it came to making sure that folks had resources available to them to do their job well from. home. They are constantly encouraging teams to collaborate and do fun activities. They are PRESSING people to make sure that they take care of themselves by use of PTO time, wellness incentives and challenges, one-on-one meetings, and group meetings. I have yet to encounter a single person at NAB that when asked a question didn't try their hardest to find the answer for you. If they didn't have it, they always knew who to get you to and happily and voluntarily offered the information freely. It's not like that at many organizations. Sometimes you ask a question and it will just sit there unanswered with little to no attempt at resolving it. The management is relaxed for the most part and extremely understanding. When you take the initiative to openly speak to them, they listen with sympatheic and empathetic hearts. They offered an abundance of resources to the company during two tragic moments of grieving in the company. They constantly keep the entire organization abreast of trends, projects, and what is soon to come. I absolutely adore working for NAB and the relationships that I have made here.

Cons

While our company has improved on openly communicating, I would say that over communication is better then none. There have been some moments where projects took off and were implemented and no one really knew about them until the impacts of said project were felt down the chain. If you don't like change - this is not the company for you! Things move quickly - this could be a positive for some, but others may view it as a negative.

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North Response
4y
GREAT subject line and even better five-star rating, thank you! While your feedback was positive, I appreciate the balance of Pro's and Con's. I agree with you that our team members are talented, helpful and friendly. I have had many situations over the past year, during COVID especially, with issues that would have been daunting to solve on my own, but everyone I reached out to for advice or assistance jumped in with both feet and the result was always positive. I appreciate your feedback on the communications. I love where we have taken our internal communications during the pandemic but we can always do more. There is a strong relationship between our internal communications team and our marketing team so expect to see more and different types of communication going forward. Finally, I always value any "advice to management" and I would be less than honest if I said I have not heard this feedback before. I strongly believe that there is no negative intent when communication around new and ongoing projects is less than ideal. I do believe that we are all moving so fast, sometimes the communication or updates are either forgotten or they lag the activity. Not an excuse, just an explanation. I will be sure to share this feedback with Jim Parkinson, Kirk Haggarty and David Greenberg to highten awareness of the issue and brainstorm ways we can make this situation better. Thank you again for your feedback, we are grateful.
1.0
Oct 17, 2021

Widespread dysfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My manager tries hard but doesn't have any support for positive change.

Cons

Too many things to list.

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North Response
4y
While I am disappointed in a one star rating, I do appreciate the time you took to leave this feedback and value the information you shared. I wish you would have left more information as to your location or function within NAB, especially when I read that your manager did not feel supported. We have nothing but the highest respect and value for our people leaders at NAB - they are the secret sauce. They make or break the employment experience, so we do all we can to provide them with the tools and resources they need to lead and succeed at NAB. I strongly encourage you to contact me personally, I would appreciate hearing more about your experience so we can learn and improve. We are not perfect, but we do try very hard to continuously improve and we can only do that with actionable feedback. I do hope to hear from you, and thank you for your feedback.
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Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.