Nutrafol reviews

3.0

43% would recommend to a friend

(97 total reviews)
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Cindy Gustafson

59% approve of CEO

39% positive business outlook

Nutrafol has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Nutrafol employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

97 reviews
1.0
Sep 11, 2023

Run while you can!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get free product monthly

Cons

Where your soul, happiness and career go to die! An environment of constant chaos. You will hear a lot about constantly changing processes and what you did wrong, but not a lot of what you did well. Be prepared for micromanaging and zero communication between departments which makes the day to day even more dreadful. Joined Nutrafol excited and ready for a new opportunity. Leaving depressed and behind in my career.

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Nutrafol Response
2y
Thank you for taking time to leave feedback, and we're sorry to hear about your experience while working at Nutrafol. As a high growth company there are many challenges along the way, which can be stressful at times. We sometimes have to pivot to meet business needs, but we do our best to communicate changes along the way during cross-functional team meetings and during company wide meetings. Additionally, we provide team members the freedom to execute their work, and encourage 1:1's with managers to help shape your employee experience, and foster growth. Your feedback is taken seriously. Please reach out to anyone on the People Ops team if you would like to address any further concerns. Thank you.
1.0
Jun 10, 2024

WARNING: AVOID THIS PLACE!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Absolutely no pros about this place!

Cons

The management at this company is completely clueless. Despite having some intelligent junior staff, the upper management is incompetent and actively hinders progress. Quite frankly it’s just embarrassing how little some department heads actually know what they are doing! The work environment is also extremely TOXIC!! There's rampant backstabbing, gossip, and attempts to sabotage your work. You will be overlooked, undervalued, and never reach your true potential here. The unprofessionalism of some upper management is appalling, from gossiping about subordinates and other managers, gossiping about past employees, to sabotaging junior staff's work for personal gain, and displaying sheer laziness and poor decision-making. Working here was dreadful, and senior management's lack of competence is shocking! HR is entirely ineffective and useless, and the recent “positive” reviews are clearly written by upper management, given the telling writing style. Read all the negative reviews closely and you will notice a pattern! For the sake of your mental health and career, stay far away from this place!!!

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Nutrafol Response
2y
Thank you for your feedback. We are committed to maintaining high standards of integrity and fairness and take your concerns seriously. Nutrafol does not tolerate unethical behavior and is dedicated to ensuring a healthy and supportive work environment. We are sorry to hear that your experience did not reflect these values. If you would like to share additional insights with us, please contact the People team to discuss your concerns further. We are dedicated to creating a positive workplace and appreciate your input in helping us achieve that goal.
2.0
Jul 14, 2020

Hypocritical Wellness

Recommend
CEO approval
Business Outlook

Pros

Some incredibly intelligent people, made some very good friends there. Strong belief in the product's efficacy drives a unified vision to spread the word that this can really help people. Some nice perks- massage, cocktail hours, dog-friendly.

Cons

Hypocritical. During a week of office "psychological safety" training, they gathered us in a room and told us that "none of our jobs were safe." And then we had to go back and finish the training. And then they denied that they ever said it. Insecure CEO does not trust his own instincts, he will listen to the next person who whispers in his hear...until he tires of that person and moves on to the next. HR there is relentlessly unsympathetic. Huge turnover long hours and constant questioning of your worth.

Viewing 7 - 9 of 97 Reviews

Glassdoor has 108 Nutrafol reviews submitted anonymously by Nutrafol employees. Read employee reviews and ratings on Glassdoor to decide if Nutrafol is right for you.