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      Nutrafol

      Engaged Employer

      Nutrafol reviews

      3.0

      43% would recommend to a friend

      (97 total reviews)
      avatar

      Cindy Gustafson

      59% approve of CEO

      39% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.4

      Diversity & inclusion

      3.1

      Culture & values

      3.0

      Work/Life balance

      2.8

      Career opportunities

      2.5

      Senior management

      Nutrafol has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Nutrafol employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      97 reviews
      1.0
      Oct 13, 2020

      CTO needs to go

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch every tuesday and thursday.

      Cons

      We are tired of this power hungry CTO running the company. Dictating and controlling every department with arrogant attitude as if CEO does not even exist. How come CX does not have a qualified leader? Repeatedly denied hiring a real head of CX to maintain power. Behind the scene CTO hires entire external design team made up of personal friends on company money. How about the layoffs? Orchestrating the removal of talented people from every department that could have made a difference.

      1.0
      Jun 8, 2025

      It was fun being the last black guy in my department.

      Customer experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, and no mandatory overtime.

      Cons

      The company is performative diversity. I was the last black guy in my department before I finally got canned. I remember the last thing the director said to me. He didn't even sugarcoat it, he said "We won't say anything bad about you if you don't say anything bad about us" in my 11 years of professionalism, I've never been spoken to in such a vile way or threatened so blantely.

      avatar
      Nutrafol Response
      1y
      Thank you for taking the time to share your feedback. At Nutrafol, it is our goal to foster an inclusive and respectful environment for all employees. Please know that we take all feedback seriously—and as a company, we are committed to ensuring that all interactions are not only professional, but also reflect the inclusive work culture we always strive for. We wish you the best in your future endeavors.
      1.0
      Jun 7, 2024

      Run!

      Marketing associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food twice a week Free product Remote work Bonus

      Cons

      While those pros might seem appealing at first glance, the truth is, they pale in comparison to the downright awful experience of working here. It's like stepping into a high school clique nightmare every day. Add to that the never-ending 60-hour weeks, and you've got a recipe for burnout. And don't even get me started on HR—they might as well not exist. Management doesn't know what they're doing, and they don't care. My time here left me with crippling anxiety. Trust me, steer clear.

      avatar
      Nutrafol Response
      2y
      Thank you for bringing this to our attention and for sharing your feedback. We are sorry to hear about your experience. Nutrafol values all feedback from both current and former employees. We appreciate you taking the time to share the perks and benefits that Nutrafol employees receive. Nutrafol continuously strives to improve the employee experience and it is something that we take very seriously. As a company, we are dedicated to fostering a healthy and supportive work environment. To manage stress, we encourage everyone to do regular 1:1's with their managers to ensure a sustainable work load. We never want our employees to feel overworked and pride ourselves on the positive feedback we get from our employees on work-life balance. Your People team is here to support you and available to discuss any concerns in more detail. We wish you all the best.
      Viewing 19 - 21 of 97 Reviews
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      ReviewsNutrafol reviews

      Glassdoor has 108 Nutrafol reviews submitted anonymously by Nutrafol employees. Read employee reviews and ratings on Glassdoor to decide if Nutrafol is right for you.