OPENLANE reviews

3.8

71% would recommend to a friend

(484 total reviews)
avatar

Peter Kelly

86% approve of CEO

69% positive business outlook

OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
4.0
Jan 18, 2016
Recommend
CEO approval
Business Outlook

Pros

KAR continues to promote and reward leadership at all levels of the organization. Ownership and accountability are expected of all employees and there are opportunities for personal development, and challenging work. Engaged workers have the chance to shape the future of the organization.

Cons

We are living in the messy middle, and change isn't easy. We are not yet the model of stability and the resolution of technical debt and establishment of sustainable process and practice are very painful. Employees are expected to give more than 40 hours per week when necessary. Some more work on promoting from within is merited, how much personal risk are the leadership teams taking when grooming and selecting their replacements?

1.0
Jan 8, 2016

Other Bad Reviews

Recommend
CEO approval
Business Outlook

Pros

All the other negative reviews are spot on. The upper management is out of date and out of touch with the real world. They wouldn't know talent if it hit them in the face.

Cons

Management needs to be swept amd replaced with people who know how to manage. With people that appreciate honesty. If you give them the facts straight, they will deem you a trouble maker or whisleblower and you are done. Human resources will tell you they are on your side but they are NOT. Find another place to work. Don't waste your time and energy.

2.0
Jan 7, 2016

Lip Service Central

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits, lots of technology under one roof if you're in IT

Cons

The name of the game at KAR is saying but not actually doing something. So if you say you're focusing on people, well then, that's all you need to do -- and exactly what they did. Pick a topic--most of the time it was talked about as if it was done and that seemed to be enough, never amounted to any substantive changes and definitely meant no one was actually doing it. Growth through acquisition creates issues as there are duplicates of every leadership position at or above VP that ensure nothing really gets done. The desire for hiring "thought leaders" -- and replacing managers with years of technical background managing technical people with people who "manage people" has caused a many people to leave, for obvious reasons that only the senior IT leadership don't seem to understand--i.e. who wants to work for someone asked to manage something they barely understand? There's a palpable disdain for people who are technical and wish to remain that way and do a good job. A good company would be looking for ways to retain, train, and value those people.

Viewing 448 - 450 of 484 Reviews

Glassdoor has 519 OPENLANE reviews submitted anonymously by OPENLANE employees. Read employee reviews and ratings on Glassdoor to decide if OPENLANE is right for you.