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      OPENLANE

      Engaged Employer

      OPENLANE reviews

      3.8

      71% would recommend to a friend

      (484 total reviews)
      avatar

      Peter Kelly

      86% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      484 reviews
      1.0
      Feb 3, 2021

      Very poor leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is competitive, bonuses are decent

      Cons

      Management is out of touch with reality, they call themselves a tech company but there apps and programs are out of date and don’t function properly.

      2.0
      Oct 16, 2020

      I would not work for the IT Service Desk nor this company

      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Health Clinic. CEO is nice. HR is pretty nice.

      Cons

      Be wary lots of cons ahead: Bipolar performance feedback from management. Heavily metric focused. Low rentention rate. Corporate politics. Micromanagement. High expectations and a lot of hoops to jump through. Does not allow questions. Big hand not talking to the little hand syndrome. You will probably be a human password reset tool. Bad communication with some of the other internal IT teams. Senior leadership will try to bypass procedures and use the excuse they've been there for so many years, and the blame will be on you for not letting them have what they want. Sexism against women in the IT sector. No severance package.

      3.0
      Feb 7, 2019

      beware

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun work environment when they do Friday treat days and such. met great friends.

      Cons

      terrible management. never promote or give raises.

      avatar
      OPENLANE Response
      7y
      We appreciate your feedback. We regularly evaluate compensation to ensure we are competitive, both within our industry and geographically. Additionally, we believe great cultures start with great leaders, and our management strives for the best every day. Please email us at listens@karauctionservices.com if there’s anything else you’d like to share.
      Viewing 49 - 51 of 484 Reviews
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      ReviewsOPENLANE reviews

      Glassdoor has 519 OPENLANE reviews submitted anonymously by OPENLANE employees. Read employee reviews and ratings on Glassdoor to decide if OPENLANE is right for you.