Ocado Group reviews

3.6

66% would recommend to a friend

(2,019 total reviews)
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Tim Steiner

53% approve of CEO

31% positive business outlook

Ocado Group has an employee rating of 3.6 out of 5 stars, based on 2,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Nov 8, 2023

Had so much potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Exciting projects and opportunities to travel - Can get a wide range of experience, with B2B and B2C teams - A lot of very talented people

Cons

- Although they may not want to admit it there is definitely a "boys club mentality" that goes unaddressed. Those who participate in this culture are often promoted multiple times in a short space of time while others' grievances are ignored. - A lot of decisions are not based on meritocracy, but on internal politics. - Lack of concern for people's concerns and wellbeing - Lack of forward-thinking regarding team structure and organisation, so reorgs are common and redundancies that could have been avoided.

1.0
Dec 12, 2020

Not suited for experienced engineers

Recommend
CEO approval
Business Outlook

Pros

For the most part engineers are of high quality, although you will find incompetance there as well.

Cons

As an engineer you will be overlooked. You will never be asked to have an opinion, and your manager will agree to things behind your back and then make you do the job he agreed to, despite your advice to the contrary. Managers see themselves as leaders and decisions makers and engineers are there just to push the buttons. Don't be foolish and think you will be able to influence anyone with giving feedback. Peakon and team health checks are used exclusively to figure out who to paint a target on and try and get them to leave. I've seen far more engineers leave Ocado than I have seen joining. In my one-to-ones all I was listening from my managers was what THEY (or "The bussines") expect from me, how THEY expect me to do my job, what THEY expect me to focus on and how THEY expect me to complete THEIR tasks and all of my input was brushed to the side. If I give a comparison with my current employment, I have a manager in his late twenties and when I talk to him it's always about what I would like to see, how I see the business progressing, what I think we should be doing and how THEY can help ME do my job better. That's what leaders do. They shut up and listen, make you feel safe that you can always contribute and enable you to do your job. In Ocado you simply aren't valued. Fact! I can only describe the culture in Ocado as NASTY, but they can afford it since COVID has decimated other bussiness' and made their's boom, but what does that say about the comany?

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Ocado Group Response
5y
Thanks for taking the time to review Ocado Group. We have made a note of your feedback and ensure it gets seen by the relevant team. We would like to point out that we have listened to several areas of feedback about management and are rolling out a new software that will enable employees to leave anonymous feedback without concerns of comments going straight to the manager. We would also like to point out that each employee is entitled to regular meetings with their line manager to discuss their role and opportunities for growth. This is also the time to discuss any concerns that you may be having. Unfortunately it seems that these weren't expressed in this situation, so we will take your comments onboard to see how we can improve on this front and prevent this issue moving forwards. Thanks for all your hard work during your time with us. Katie
2.0
Nov 29, 2020
Recommend
CEO approval
Business Outlook

Pros

very skilled engineers, some interesting projects, good for your CV

Cons

Not any of the perks and benefits that you would expect from a tech company. No bonuses, no work from home policy, anachronistic management in Ocado Group which affects Ocado Tech as well. We are still discussing leaving non British employees to WFH even for one day in their home countries and get dishonest answers about accounting problems. I would generally not recommend it, especially to non British employees.

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Ocado Group Response
5y
Thank you for your feedback. Working internationally is a complex area that requires a lot of time investment from specialists in global mobility, tax, employment law and health and safety (among others!). We aim for a fair and consistent approach across Ocado Group. We are also continuing to open global offices as a result of our OSP deals, and we already have 8 European Dev Centres with many open vacancies and roles that an employee may apply for and relocate. We are reviewing our policies around both office working and working abroad, and hope these will become more robust and competitive as we continue to develop in these areas.
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