Office Depot reviews

3.2

42% would recommend to a friend

(7,964 total reviews)
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Gerry Smith

41% approve of CEO

26% positive business outlook

Office Depot has an employee rating of 3.2 out of 5 stars, based on 7,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Office Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice facility, some managers are nice, easy job.

Cons

This company leis big time about the income possibility and your chances of advancement. I just left recently and in the year I was there, there was only 1 person promoted out of 200 to management from our position, which is Account Manager. All through training they tell you if you work hard they'll promote you, that it's a young expanding business, blah blah blah.. it's a bunch of lies. All of the new management jobs go to Dell employees except for one. You have a bonus which is 10,000 a year they pay quaterly. You should see this happen, every single quarter they have some big story about why they can't pay your bonus and that people who did get a bonus were overpaid and they're taking it back. These people are thieves, plain and simple. As soon as you talk to your manager about it, they have some big story and then they never get back with you and tell you to just try harder and you'll get it next time. They always talk about you working hard to get that bonus but when you start asking for detailed information about where you numbers are and what you can look at to keep up with it, they have no response. They give you nothing. Nothing but excuses about why you don't get a bonus and why they can't give you any iformation about your accounts and what's happening to them. I came from a call center before this and let me tell you, at least at a call center, you know what's going on. You know what you are expected to do and what you'll receive if you do it. Not here. This place is just a bunch of games.

2.0
Feb 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Customer focused culture (without the payroll to fund it in high volume environments) High paced atmosphere and can be fun at times for the average employee depending on store management.

Cons

Ever since Steve Odlan decided to downsize the entire inventory system Office Depot lost its edge over its competition. We no longer carry the items we used to that drove people into the store. Corporate is so out of touch with the regular customers and how thier needs drive customer instore purchases versus online purchases and DM's are unwilling to say what needs to be said for fear of not being a team player. Can we kill the jerk who decided that the "endless aisle" was a method of saving the sale when the customer knows he can go to another store across the street and buy the item there instead of waiting a day or two with us? We are just generic box chain in direct competition with the other box chains playing the same game at lower prices than ourselves. The only trump card we play is our focus to customer service which is ill funded by the payroll and personnel design set forth for high volume stores. In the end the new CEO has applied no focus points in front of us on how he plans to turn this ship around. We will never be doing more than maintaining until we get out of dying categories and get into thriving ones (wireless phones or at least wireless tablets etc). I remember an amazing company once and it has passed on.

3.0
Oct 28, 2013

Slackers welcome

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building. There's a gym and a view of the golf course. Cafeteria is decent. Pay is good and we always have ample supplies.

Cons

Dysfunctional from top to bottom. There is no trust between managers and developers. Slackers can work there forever but having passion can get you in trouble. Culture rewards dysfunctional behavior and promotes those who seek consensus rather than take risks.

Viewing 31 - 33 of 7,964 Reviews

Glassdoor has 8,660 Office Depot reviews submitted anonymously by Office Depot employees. Read employee reviews and ratings on Glassdoor to decide if Office Depot is right for you.