Office Depot reviews

3.2

42% would recommend to a friend

(7,964 total reviews)
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Gerry Smith

41% approve of CEO

26% positive business outlook

Office Depot has an employee rating of 3.2 out of 5 stars, based on 7,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Office Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Nov 5, 2014

The undercover cult.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not having to think for your self.

Cons

Where do I start. well first of all they tell you what you have to say to customers. Like you can't say hi or how are you doing or can I help you find something. No not good enough you have to say welcome to Office Depot. Or what can I help you find. Not to mention if your a cashier your the working dog. Everything gets put on you from greating the customer not with hi did you get what you came in for. But with how was your shopping experience today. And then you have a work life reward to try and sign up that you have to type in. Then you give a PC Card and tell them about the services OD offers you have to put your name on it. And then you have to circle a servay at the bottom of the recipt. Then after 10 or more minutes with one customer you can say by but not have a good day no you have to say thank you for shopping OD we will see you next week. And if your the lucky one that gets to close all the time don't expecte to get out when your schedule off no no you stay and do leftover frate take trash out (there's like 10 garbage cans) you clean the bathroom break room back room sweep the floor put out price changes put items back up right. Set an ad print take a tickets. Fill holes on the shelves. Finish the outs. I mean if you like to have someone telling you what you can do and say like you can't think for yourself then OD is right for you. Also don't be a cashier it's the worst. Also from 11 to 4 there is a sales leader talking none stop in your ear it'll make you crazy. By the time I was done with my shift I was mentally and physically draned. So not worth the money.

1.0
Nov 1, 2014
Recommend
CEO approval
Business Outlook

Pros

- I'm not very experienced in retail but the customers at my store are usually great. They appreciate the help and solutions I provide for them. They are certainly a lot better than the miserable people I deal with at my other job. Then again this store appeals more to professional office types. - They are fairly flexible and consistent with schedules but then again I'm part time.

Cons

- Pay sucks. I'm starting a new job next week at another retailer and by the end of the year I will be making as much as if not more than the managers at Office Depot and I'm not in a management position. - Very few full time positions available. - Corporate regime. When I say "regime" I mean it in a very negative way. When ever someone clocks in the for the day or comes back from lunch they have to say "This is (name) coming on to the floor to grow one customer at a time and reach the sales goal of X and get 5 positive surveys". Corporate tries to micro manage every little thing we do in the stores down to how we break down the freight palettes. And of course the managers will follow that crap to the letter and act like it's the word of God. - The managers are horrible. There is a lot of favoritism going on in my store. The managers hand out these stupid cards called "Bravo Cards". If you do a good job at something they will give you a bravo card that they will put in a box and at the end of the month they will pick a "random" name out of the box and the winner gets $50. They also have cards similar to that if you get your name mentioned in a customer survey. So two people get picked each month and the last 2 or 3 times it's been the same two people picked. What are the odds? (sarcasm) The store manager bends over for corporate and spends all day talking over the radio about stupid things while we are trying to get work done. Expect to get treated like a child if you're on the freight team. They want us to tell them what we are doing every 5 minutes and they start to complain if we aren't on the radios talking all the time. They don't trust us to do our jobs and act like everyday is our first day on the job.

2.0
Oct 28, 2014

Changing for the worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay. Good talent. Decent experience. Decent work-life balance. Decent benefits. Room for growth. Looks good on your resume.

Cons

Typical corporate atmosphere with typical incompressible beauracracy. To be expected. However there has been a shift very recently to the hard right, particularly in their HR policies since new CEO and merger with Omax went through. Employees are watched closely and encouraged to call hot lines if anything is amiss. The best talent in eCommerce have left in the past 6 months and there has been a round of firings with some of the last highest performing talent, leaving a gaping hole filled with mediocrity. This is still a decent company but if you are an innovative, talented, younger professional you might be happier elsewhere (like Austin or West Coast). If it's the only job in town take it for what it's worth, it's comfortable if you keep your head down.

Viewing 28 - 30 of 7,964 Reviews

Glassdoor has 8,660 Office Depot reviews submitted anonymously by Office Depot employees. Read employee reviews and ratings on Glassdoor to decide if Office Depot is right for you.