Office Depot reviews

3.3

42% would recommend to a friend

(7,965 total reviews)
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Gerry Smith

41% approve of CEO

26% positive business outlook

Office Depot has an employee rating of 3.3 out of 5 stars, based on 7,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Office Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Oct 7, 2018
Recommend
CEO approval
Business Outlook

Pros

People try hard to help each other?

Cons

Company is getting worse everyday. Lack clear guidelines and policies. Office Depot Max merger was not successful. Planned on Staples buying us, when this didn't happen. There was no back up plan. 5 years later issues just get deeper. Corporate has had high turnover they aren't aware of what stores deal with. Training dosen't exist.

1.0
Sep 24, 2018

Worse Company Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The associates and SOME managers are are great. That's it for pros.

Cons

The company on the other had is one of the absolute worse companies I have ever worked for in my entire professional life. The absolute pits when it comes to giving a crap about their associates. I guess every company has a bit of that but this is the worst I've experienced. There is absolutely nothing when it comes to recognition. There are no meetings to let employees know where the company's going or what their plans are. The corporate goons visit and barely interact with associates. We are all numbers to them, nothing else. In fact there is nothing attractive about this job. Little hours, low pay, no recognition (please don't tell me about services, that's commission), high expectations, unattainable goals and a lot of micromanagement. First of all don't let their full time and part time positions fool you. As a full time employee you will be working anywhere between 30-35 hours and part time 4-10. At no time will you EVER and I mean EVER get overtime and you have to be liked by management to get 40 (full-time) and 20 (part-time) hours per week. Coupled with the minimum wage they pay, lets just say you're better off working from home because its a waste of time. Every week there are sales tags that need to be renewed which is time consuming and they expect it to be done. There were adhesive sales labels which saved some time but some bright mind at corporate thought it would be a good idea to replace them with actually bin labels. Which takes twice the time to put up and take down. There are a few reports that can be quite time consuming which they expect to be done by a certain time as well. These reports are never completed and are always laying around because you are always pulled away from that task. Freight days are a nightmare. There can be up to 14 pallets and sometimes 2 people are expected to complete freight within 4 hours. Some managers get upset when you are not done within the time frame and don't want you to stay to finish up because of their precious hours. In my 9 months with this company, they have cut hours 3 times. Imagine being a full-time employee and being at exactly 30 hours or below. This one guy had 0 hours for an entire week (which is complete nonsense). The training is complete crap. The only training you will ever do is about selling some of the dumbest and unreliable services. They expect every single associate to sell tech services. They came up with this DMS crap which I think is a complete waste of time because there are much better and more reliable services out there. They expect you to literally beg, plead or chase customers to convince them to buy into this nonsense. When they do sign up, and call the DMS tech team for assistance they send customers back to the store. The square trade is no different. Customers are sent to the store to get items exchanged when the square trade is supposed to be a money back guarantee. The managers are expected to be associates and assist with everything so there is little to no supervision because they are constantly part of the operation. They have cut hours so bad that there are literally 3 or 4 people in the store to at most including the manager. if there are more then it's only for a couple hours. It has gotten to the point where people quit after the first few weeks or months. The turn around rate is staggering which is not surprising. They expect 1000% from you and give nothing, absolutely nothing. Employees will not stay at that place for long because it is overall extremely terrible.

1.0
Aug 21, 2018

Too Much

Recommend
CEO approval
Business Outlook

Pros

Flexible Scheduling Its great for "Taco Bell Money" as my co-workers would say

Cons

Removing positions left and right. More workload on the others. Deplorable store conditions. AC doesn't work nor does the heat. Mobis rarely work too. For a tech store, our tech is incredibly outdated. Everything runs slow. Customers will get mad and walk out because the systems are running too slow. Lack of training. Your just thrown out there to do things and learn it while on the job. This leads people to quit because they are overwhelmed. High Knowledge is needed for CPD but pays minimum wage. It should be starting around $13 an hour. Payroll is too low. There is generally 3 staff in the store at one time, Manager, Register Person and CPD. No one is on the floor helping people. Due to the lack of staff due to payroll, positions are no longer a thing. You do everything in the store, tech, CPD, Cashiering, stocking, ect. All for minimum wage. Yearly raises are about $0.03 a year. Managers hire in, instead of promoting people, so there's no job advancement, unless you want to move to a new store. HR watches out for the company, rather than the employees. Managers and District Managers don't listen to employee issues, despite those issues effecting sales. They just say, "It is what it is. We just have to live with it". Non Management is part time only. Unable to get benefits too. New programs are introduced and quotaized but lack training so nobody knows how to use new programs. New software is rushed out with bugs and glitches in them, make it hard for store associates to use. Equipment, such as ladders and forklifts are broken, and never get fixed, leading associates to do dangerous tasks, like getting down a chair 25ft above them on a broken ladder. If the store is busy, there is no backup. If you build up a line, you get scolded for not working faster or multitasking more. Loyalty isn't rewarded. You are there to make the company money and nothing else. Scummy tactics are used to get add-ons and reward signups. Questionable services are being pushed, such as tech services. Company is tightening its belt and it shows. No longer do we have janitorial services or any sort of cleaning crew. Stores are left looking dirty. Turnover rate is very high, even on a corporate level. Moral is very low. Very anti union.

Viewing 136 - 138 of 7,965 Reviews

Glassdoor has 8,661 Office Depot reviews submitted anonymously by Office Depot employees. Read employee reviews and ratings on Glassdoor to decide if Office Depot is right for you.