Removing positions left and right. More workload on the others.
Deplorable store conditions. AC doesn't work nor does the heat. Mobis rarely work too.
For a tech store, our tech is incredibly outdated. Everything runs slow. Customers will get mad and walk out because the systems are running too slow.
Lack of training. Your just thrown out there to do things and learn it while on the job. This leads people to quit because they are overwhelmed.
High Knowledge is needed for CPD but pays minimum wage. It should be starting around $13 an hour.
Payroll is too low. There is generally 3 staff in the store at one time, Manager, Register Person and CPD. No one is on the floor helping people.
Due to the lack of staff due to payroll, positions are no longer a thing. You do everything in the store, tech, CPD, Cashiering, stocking, ect. All for minimum wage.
Yearly raises are about $0.03 a year.
Managers hire in, instead of promoting people, so there's no job advancement, unless you want to move to a new store.
HR watches out for the company, rather than the employees.
Managers and District Managers don't listen to employee issues, despite those issues effecting sales. They just say, "It is what it is. We just have to live with it".
Non Management is part time only. Unable to get benefits too.
New programs are introduced and quotaized but lack training so nobody knows how to use new programs.
New software is rushed out with bugs and glitches in them, make it hard for store associates to use.
Equipment, such as ladders and forklifts are broken, and never get fixed, leading associates to do dangerous tasks, like getting down a chair 25ft above them on a broken ladder.
If the store is busy, there is no backup. If you build up a line, you get scolded for not working faster or multitasking more.
Loyalty isn't rewarded. You are there to make the company money and nothing else.
Scummy tactics are used to get add-ons and reward signups.
Questionable services are being pushed, such as tech services.
Company is tightening its belt and it shows. No longer do we have janitorial services or any sort of cleaning crew. Stores are left looking dirty.
Turnover rate is very high, even on a corporate level.
Moral is very low.
Very anti union.