Difficult to be a marketing driven company, when the entire marketing team knows absolutely nothing about the LTC market.
The Saint Petersburg site, (which is now called Med Adherence) was previously a very successful company called MTS Medication Technologies. Omnicell purchased MTS as a way to expand sales of the dispensing cabinets into LTC facilities. They essentially purchased relationships and a customer list. That part of the plan worked brilliantly and millions of dollars of cabinets have been sold, (public information via filings).
However product development in both automation and consumables has been removed from relevance as managers and complex process were put in place by Omnicell from the dispensing side of the business, who simply refused to listen to the ex-MTS staff who remained. There is no longer any hardware machined, assembled or tested within the Saint Petersburg facility.
All hardware production has been moved to PA, (public information via filings) however most products were discontinued, (public information via filings).
Key employees left when Omnicell showed the lack of caring they have for the division by having no senior management even on site in Florida.
If no one is on site to right the ship... no one cares.
Middle managers then started making decisions far above their pay grade, resulting in several engineering manager, product owner, project manager, and software engineers rotating through.
Sadly business, morale and ethics have suffered.
What remains now is a large collection of finger pointers, generating stacks of reports claiming that all is well.
Sad to see so many climbing over each other for a glass recognition award, while a division rots.
After all cabinets are still selling, who cares about Florida.
