On reviews

3.0

43% would recommend to a friend

(268 total reviews)

43% positive business outlook

On has an employee rating of 3.0 out of 5 stars, based on 268 company reviews on Glassdoor which indicates that most employees have an average working experience there. The On employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

268 reviews
2.0
Sep 1, 2022
Recommend
CEO approval
Business Outlook

Pros

great, well-meaning middle and lower management.

Cons

The well-meaning middle and lower management can't really improve conditions and the staff is very overworked and underpaid. It makes sense there are so many temp employees as turnover is very high. Far more concerned with the growth of the company than supporting replaceable employees.

3.0
Nov 22, 2021

Rocket ship growth, unfair reimbursement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team culture is strong, excellent leadership vision at the top.

Cons

Middle management doesn't have to strategy or experience to translate the exec leadership vision, unfair + unrealistic expectations around reasonable bodies of work, no clear vision for how to drive concise impact, ABSOLUTELY unfair reimbursement.

1.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and comprehensive employee perks.

Cons

Senior management often demands process improvements within short timeframes (e.g., 6 weeks) while providing minimal resources. As a relatively new team member, I was frequently left with a heavy workload and little support. My manager often responded with negative comments, expressing disappointment without offering the necessary resources or guidance. When I reached out for support from a specific external team, I was told they were busy and directed to look for recordings in Google Drive—most of which were either missing or unhelpful. Yet, I was later questioned about why I wasn’t asking more questions, despite only ever being told to "look in the GDrive"—a major red flag. I was left to figure things out on my own. Additionally, my manager consistently spoke poorly about external partners (e.g., calling our 3PL partners ‘lazy’ after meetings), which set a poor example of leadership.

avatar
On Response
1y
Thank you for taking the time to leave us your honest review. We believe feedback is one of the most important skills for growth, including for us. We understand that as we're growing and evolving, there's always room for improvement, whether that's on processes and ways of working or on how we communicate. We make this a continued priority. We also recognize that leaders have a profound influence on those around them – how they feel, how they behave, and how they grow. People leaders at On go through leadership onboarding and training, something we believe is fundamental to empower each one to become a conscientious individual who can build an inclusive environment of trust. We want every team member to feel valued, respected and filled with purpose. We're truly sorry this doesn't match your experience with us and will continue to improve.
Viewing 22 - 24 of 268 Reviews

Glassdoor has 363 On reviews submitted anonymously by On employees. Read employee reviews and ratings on Glassdoor to decide if On is right for you.