Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at One Call?

41% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.6 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (11) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and PTO." ((in 61 reviews)); "Allowed employees to Work From Home (effective May 2016)." ((in 42 reviews)); "Great work place people were great" ((in 37 reviews)); "The training and the people there were good." ((in 16 reviews)); "Good work/life balance" ((in 15 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 57 reviews)); "Constant changing of position due to poor management." ((in 47 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 17 reviews)); "The work is mind numbing, quotas keep increasing and become harder and harder to hit goals, upper management is unstable (I’ve lost count of how many CFO’s and CEO’s have come and gone), training for most processes are inadequate because you’ll still find yourself asking for help on something that was not adequately covered." ((in 14 reviews)); "Leadership is cliquey and gossips." ((in 9 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

Skip to content Skip to footer

Notifications

One Call

One Call reviews

3.0

41% would recommend to a friend

(715 total reviews)

Nick Mendez

41% approve of CEO

39% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.1

Culture & values

3.0

Career opportunities

2.8

Compensation and benefits

2.6

Senior management

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

715 reviews

3.0

Mar 10, 2014

STOPS is now One Call Care Management

Manager

Recommend

CEO approval

Business Outlook

Pros

Big company that grew/is growing through acquisition, so if you want to work for a big company that may be/is getting bigger, this may be a good fit for you. Could be lots of opportunities after they regroup all of their consolidated, acquired companies.

Cons

This place is a mess! What do you get when you buy 3 or 4 or 7 companies, throw them in a bag and shake them up? A great company salad?! Nope, guess again! Several silos in the organization where information doesn't flow in any direction and no one knows what's going on.

2.0

Mar 5, 2014

Call center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Medical benefits were good.

Cons

To micromanaged no one wants to have a leash around there neck and watched every minute of the day.

1.0

Feb 26, 2014

It is all about the numbers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Contract with a lot of companies and a good referral source for Physical Therapy.

Cons

Low pay rate. I was told that If I treated patients with less rates, they can double my referrals. Lot of lies when time comes to pay. They never get the therapy notes even after repeatedly sending it to them. They make up stories as they come.

Viewing 685 - 687 of 715 Reviews

Top companies for "Compensation and Benefits" near you

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

CommonSpirit Health

3.5★Compensation & Benefits

Jobs at One Call

Director Information Technology

Data Analyst II - Outcome Analytics

One Call reviews FAQs

Reviews One Call reviews

One Call

One Call reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

STOPS is now One Call Care Management

Call center

It is all about the numbers

Top companies for "Compensation and Benefits" near you

Jobs at One Call

One Call reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

One Call reviews FAQs

Jobs at One Call