OneSource Virtual reviews about "training"

Changes are made on a constant bases with little to no training or understanding on why the process is changing. Processes are put into place without getting input directly from the employees who are doing the work on how these processes could be improved. Leadership tends to not promote within and excel their employees to be able to move into another role. There is little recognition for the hard work you do while mediocre work is recognized (Favoritism). There is very little accountability. If you have an idea it is rarely heard.

As the company is going more 'corporate', there is a lot of change and more structure - this is needed, but kind of unsettling and causing some concerns. Some managers are 'green' and as they're learning to manage, its a little bumpy. Also, there is a lot of work to be done and not a lot of training - its learning as you go.

Some managers do not care about the company performance, or the well being of their employees, and may issue unrealistic performance goals. In some departments it may be difficult to obtain raises or to utilize your time off. The building maintenance has gone downhill over the past couple of years and see little dings in the paint, break rooms often pretty dirty despite having a cleaning crew. Not sure that is super reflective of OSV, although perhaps there is someone who could improve the way Cypress Waters management treats the building. The open concept work space does make it difficult when several people in the same department have customer phone calls at the same time, but is nice for collaboration. Would be nice if we could get some noise cancellation technology to minimize the amount of noise generated when many people are talking at once. Although one of the values is "we are a team" I still feel that some departments are very silo-ed and communication effort really depends on who in each department you are speaking to.

A better training system.

Excessive work hours. No backup resources available so time off is very difficult. Not uncommon to be assigned to 5+ projects. Difficult to keep clients happy which results in high stress. Turnover is extremely high which makes it difficult to deliver consistently.

Rampant nepotism Horrible on the job training program Poor wages in comparison to other companies Poor company outlook Bigoted management (Certain coworkers have noted that inexperienced colleagues are often promoted ahead of them) No opportunities for advancement Inept management Suspicious activity (occasionally something questionable would take place. When the people you're supposed to report these activities to are the ones that carry them out, what do you do?) If you're reading this in anticipation of applying for a Tax or Payroll position, be especially cautious. The workflow is absurd. Sloppy practices overall. That extends to promotions, upper management, business flow, company direction, and all major corporate functions. If you NEED a job, by all means apply. As of now, this isn't a company you should build a life around. Take as much as you can and move on.

Sometimes my favorite Nespresso flavor runs out. Did I mention it was free? And glorious?

This is the epitome of a fear based workplace. Look it up and OSV hits every mark. The 10 Values are a joke. A total sham. They talk about them and everyone has them posted in their cubicle but they are not practiced. The managers rule and micromanage to the extreme. Don’t even think of forward thinking, OSV is not proactive, if you do, you will be put down – only reactive. Being good at your job will not get you a promotion – being friends with the right people will. The company belittles and criticizes employees constantly. There is zero training and don’t ask questions – it only gets you in trouble. They emphasize teamwork but helping new employees is frowned upon. At one time this place was great and I looked forward to coming in sadly, it is no longer a good place to work.

The employer match on the 401(k) plan is only 25%, and I would like to see this increased to 50% to match the industry standard.