OneSupport Technical Support Representative Level I reviews

4.0

100% would recommend to a friend

(3 total reviews)
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Anthony Herrera

100% approve of CEO

97% positive business outlook

Reviews by job title

3 reviews
4.0
Mar 14, 2016
Recommend
CEO approval
Business Outlook

Pros

- Work from Home: Working from home is really comfortable and makes call center work nicer. - Decent starting pay: Pay starts at 9.00 an hour which is higher than most local jobs. - Opportunities for promotion: If you do your job well, you can move to higher positions.

Cons

- Irate Customers: Because the job is ISP Tech Support, the customers calling in are all normal people and many of whom are very angry to have lost their internet services.

4.0
Apr 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Working at home was a plus at first. The pay was decent when you actually made sales. Communication within your team was excellent, so was additional assistance when you needed it. Occasionally they would hold raffles and contests for Nexus Tablets and other tech gadgets for high sales.

Cons

Working at home became unbearable for me. I almost started getting cabin fever. But I'm one of those people that needs an office to go to.

3.0
Aug 14, 2008
Recommend
CEO approval
Business Outlook

Pros

You can choose your own schedule and it's generally just an easy job. The management has an open door policy. That is to say, they're pretty open to suggestions. Open to listen that is. Try telling them you want to people able to play games while on the phones or something...No way. But another good thing about working in a call center is the fact that you can wear anything you want.

Cons

It takes a little while to get used to being on the phones and dealing with retarded people.

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