This is a decent gig....for a call center in San Marcos, Tx. - Level I Technical Support Representative OneSupport Employee Review

Friendly team environment and flexible remote work schedule

Training can feel overwhelming at first for new wmployees

There’s a lot of insurance benefits I guess

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.