OneSupport reviews

3.0

34% would recommend to a friend

(850 total reviews)
avatar

Anthony Herrera

36% approve of CEO

27% positive business outlook

OneSupport has an employee rating of 3.0 out of 5 stars, based on 850 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneSupport employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

850 reviews
4.0
Sep 18, 2025

Good for a starter WFH position

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being able to work from home. Being able to work PT. Being able to use your own equipment as well. Also, help on live calls.

Cons

The starting pay is not the best and it can be hard to see advancement within the company because people get in the higher positions and stay in them.

5.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to gain your first IT help desk experience. Remote work flexibility. Supportive team environment; coworkers are generally helpful and collaborative. Exposure to troubleshooting common issues across networking and various software. A decent stepping stone for transitioning into other IT or customer service roles.

Cons

Pay is on the lower end compared to industry standards. High call volume and performance metrics can feel stressful. Training is basic and may not fully prepare you for all customer scenarios.

1.0
Sep 16, 2025

Run Run Run

Recommend
CEO approval
Business Outlook

Pros

Not much really they suck your soul

Cons

Low wages Long hours lying supervisors

Viewing 13 - 15 of 850 Reviews

Glassdoor has 881 OneSupport reviews submitted anonymously by OneSupport employees. Read employee reviews and ratings on Glassdoor to decide if OneSupport is right for you.