OneSupport reviews

3.0

34% would recommend to a friend

(97 total reviews)
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Anthony Herrera

36% approve of CEO

27% positive business outlook

Reviews by job title

97 reviews

Reviews about "Culture"

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3.0
Feb 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours Remote Work Decent pay Internal hiring for upper positions was common

Cons

Less focus on tech support/customer service, heavy focus on selling extra products/upgrades to customers Making sales was the number 1 focus above all other metrics Nonstop calls, basically 0 downtime to followup with customers/issues, so you will be using your breaks/lunch for those things. Not much communication between mgmt and employees (I was told about 2 hours before my shift that I was being moved to a completely different department and job)

1.0
Dec 18, 2022

Don't do it.

Recommend
CEO approval
Business Outlook

Pros

You can work from home.

Cons

Just don't do it. They care about money and treat people horribly.

5.0
Sep 2, 2022

Potential yet Closed Minded

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good People and potential for growth

Cons

Communication with Directors and above is adversarial from an employee standpoint. Open Door policy is an open door to be shut down and find people who do not want to look for anything new. Pay is pretty low in comparison to 90% of call centers espcially in a manager and above role. Benefits are expensive in comparison to pay.

Viewing 16 - 18 of 97 Reviews

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