Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 29 reviews)); "Great people and fun environment." ((in 20 reviews)); "great commission when phones are ringing" ((in 18 reviews)); "Decent money, work from home." ((in 12 reviews)); "Good benefits if you last 90 days." ((in 10 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 34 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 11 reviews)); "Training was indifferent and not ongoing." ((in 7 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(38 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

Reviews about "Culture"

Return to all reviews

1.0

Jun 5, 2015

Don't work there

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There were a couple of good people there but basically they were all leaving for obvious reasons.

Cons

No support, no acknowledgment, no internal communication, nobody knows or really cares what their job is and everybody keeps telling the others what to do. They absolutely support arrogant, bully supervisors and management members. The loudest person gets the power instead of the competent ones.

2.0

May 18, 2014

This company is hard to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None - company seemed to do everything not to assist the employee

Cons

Everything - no good benefits, office culture was anti - social

1.0

Apr 11, 2014

Worst Job Ever

Inbound sales

Recommend

CEO approval

Business Outlook

Pros

Very nice co workers, good neighborhood, anything more would simply be a lie, but I need 20 words to do this review

Cons

Will lie in the interview about how their shifts are assigned, what hours you can expect to work on a consistent basis. Dress code is designed to restrict what the females wear, so they don't sexually harass the men by making the men sexually harass the women (?). Was asked to leave when questioning HR about the hours I was assigned and the hours I was given. Then they write up dismissing someone as them quitting because of what was inquired about. Just look at all the cons in the other reviews and don't just assume they're disgruntled employees. They're quite accurate.

Viewing 34 - 36 of 38 Reviews

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