OneTrust reviews

3.3

53% would recommend to a friend

(1,378 total reviews)
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John Heyman

38% approve of CEO

47% positive business outlook

OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Nov 12, 2022

Hard to Trust

Recommend
CEO approval
Business Outlook

Pros

- Supportive management and product owners, people understand that deadlines have to be flexible and that doing things right are usually preferred to doing things quick - Powerful product, even if it needs some TLC in places - Benefits are decent, when they are honored - Work/life balance is really great. If I need to run an errand I can. If I need to take off sick I can. - Truly want to make a product that has a positive impact for both consumers and companies

Cons

Before investing slowed down, OneTrust was growing so fast that it outgrew it's ability to operate. Between constant hiring, expansion, new products, etc, things were already bad enough, but the nail in the coffin was definitely the frequent and ill-advised acquisitions. Mismanagement, poor understanding of how the product was being used and sold, and general arrogance, and desire to grow grow grow and be the most unicorny of all unicorns led to cancelled bonuses, no salary reviews, and finally multiple rounds of mass layoffs. If leadership had internally taken accountability in meaningful ways, I might be tempted to stay. But instead, they decided to refocus on re-branding and re-launching in a time where the only thing the company really needed to do was fix it's unstable footing. Executives have generally refused to acknowledge low morale, and even done some contemptible things like announcing new roles the paragraph after announcing the layoffs of 200 employees. All this means that a company who is literally attempting to sell and commoditize trust cannot be trusted by its employees. I love the people I work with and I have great managers, but large parts of the executive team have totally lost my confidence. Lightning struck and the company was in the right market with the right product at the right time, but ambition meant they flew too close to the sun.

1.0
Jun 4, 2018
Recommend
CEO approval
Business Outlook

Pros

The people you work with on a daily basis are warm, welcoming and good at what they do (for the most part). The platform is relevant...for now.

Cons

The Chairman and CEO are both brutally disrespectful and out of touch. The VPs are just "yes people". The mentality is "you aren't important and we can easily replace you if you leave". Naturally, the top talent has either left or is looking to make a move.

2.0
Apr 8, 2020
Recommend
CEO approval
Business Outlook

Pros

- Base salary was good - Close to MARTA in Atlanta - Benefits are okay. Running PTO balance allows up to 25 days, at which point you stop accruing.

Cons

- Part of selling point from recruiter and onboarding process was that there would be a 401(k) match by the end of Q1. This never happened. - Company is scattered across 5 floors in two buildings, have to walk across office park multiple times in one day - Senior leadership micromanages employees (because of COVID work from home) requiring check ins every day of "what I did yesterday and what I plan to do today". - Kabir + board dragged feet on COVID response, not allowing work from home until almost a week after comparable businesses - Kabir + Leadership claimed that there was no need to worry about job security due to VC funding, then laid off hundreds of employees just a few weeks later with no warning.

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OneTrust Response
6y
Thank you for taking the time to share your feedback. We are glad to hear you were happy with your compensation and benefits. We are dedicated to reviewing and listening to our employees to expand our benefit offerings to stay competitive in the market. OneTrust has always been an in-office work environment; and like many other companies, we quickly enabled a temporary telecommuting option for our employees during the pandemic for their health and safety. Our teams have always thrived on real-time feedback and collaboration. As such, we have invested in creating a "virtual in-office" environment through tools, processes, and workflows to continue our growth and momentum while we navigate our business through this unprecedented time. Since this is uncharted territory for OneTrust, we implemented daily updates and check-ins to help keep a pulse on the team. We want to help our employees tackle any blockers they may be facing in real time and get feedback on what we can do to make this temporary telework option successful!
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Glassdoor has 1,496 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.