OneTrust reviews

3.3

53% would recommend to a friend

(1,379 total reviews)
avatar

John Heyman

38% approve of CEO

47% positive business outlook

OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jul 27, 2020

This company will thrive - at the expense of its employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clear leader in privacy management industry Start up company allows you to take on lots of responsibility Some of the most motivated people I’ve ever worked with High starting pay - but enjoy it. You probably won’t have another salary conversation without fighting for it. If you’re passionate about privacy, you will certainly learn a lot - including having your CIPP/E and CIPP/M paid for. Experienced Enterprise software account executives can certainly make some good money if they put in the effort.

Cons

CEO wants to maintain a flat org structure to be a fast-agile start up. In my experience, this means no career progression. Set goals if you want to, nobody will really care and there’s no formal employee reviews. Sure you have your sales goals, but that’s more of growing the company - not you. The flat structure fails too, as lots of internal processes get bureaucratic anyway. If there’s a specific need, they’ll throw the responsibility on overworked employee rather than hire the support. Lead by fear is a common review you see here, and you really feel it trickle down from middle managers (that somewhat exist despite “flat org”).

2.0
May 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Exciting market opportunity. Company is prepared for rapid growth. Salespeople will be paid well. Privacy is an up and coming market, largely because of the European GDPR regulations. All companies that do business with the EU, EU citizens (at home or abroad) are subject to GDPR regulations and fines, which is basically every company out there. OneTrust's product is excellent, and demonstrates brilliantly. They're thoroughly dominating their competition at TRUSTe and other start ups in the industry. On the sales side, you're often selling to privacy lawyers who have never bought software (or anything else) before. So there is a lot of coaching, education, and patience required as legal teams invest in technology and scrounge up budget they've never even thought about before.

Cons

Prepare to work. Work on weekends (and that's in the office on weekends). Work late in the evening. Forecast calls on Sunday at 4:00 pm before the Superbowl? Yep. Management has a tendency to scream when things go sideways. I have personally witnessed a fair amount of tears being shed and public humiliation of employees when sales cycles or partner relationships do not proceed at the pace and schedule management expects. You will not get an opportunity for any equity, which is reserved for the Chairmen, CEO, and Executive Management. "Equity is earned" is a common refrain told during the interview process. Then when you are successful, equity is to be discussed later during some future "moment of liquidity" when the company goes public or is sold. To be fair, the company's management treated senior and valuable people well during their previous market exit during the AirWatch sale to VMWare. Sales is expected to generate all their own leads, there is no BDR / SDR / lead generation program. Marketing spends a lot of money doing tradeshows and just expects those leads to convert. Not a lot of thought is put into marketing programs and lead generation in general.

2.0
Apr 25, 2024

No love at OneTrust

Recommend
CEO approval
Business Outlook

Pros

If you are on the right team you can have fantastic leadership, guidance and mentorship. As a whole the company offers great benefits, flexible time off, and has a solid parental leave program for the US.

Cons

There is limited opportunity to grow and advance your career. Career pathing options were almost never discussed, but the "opportunities" were often dangled in front of you to give you hope of trying to develop your career in a more strategic way. C and E level leadership are often out of touch and lack understanding of what is actually happening within their teams. Frequent pulse check surveys are sent out with little follow up and insight into how leadership is going to address team issues. Some clouds feel much safer to work in than others - which limits employee options to move to other initiatives.

avatar
OneTrust Response
2y
Thank you for sharing your perspective. We are proud of the benefits we provide to our people. Our Benefits team is on a mission to continue enhancing our employee benefits packages to make them globally inclusive. Most recently, they introduced 14 weeks of parental leave for all parents and Modern Health globally. We also continue to invest in our offices for employees to have a positive in-office experience; this includes having great work and break spaces, amenities, and food/snacks. Our Workplace team is working hard this year to continue enhancing these spaces and open new ones that reflect our positive growth! There are a ton of learning opportunities at OneTrust as well. We believe career progression and advancement can happen in a number of ways - through new assignments or rotational opportunities, learning new skills, exposure to new customers or problems to solve, and promotions. When you’re defining and operating in a dynamic market there are no shortage of those opportunities. This year, many of our team members were also promoted or moved laterally into new roles within the company. We will continue to promote these opportunities and other career development offerings throughout the year and into the future. As you said, we do have frequent employee engagement/pulse surveys. These are completely anonymous and allow our senior leadership team to learn what is and isn't working. As mentioned on the internal Q1 Culture & Coffee session with our Chief People Officer, the Executive Leadership Team has looked through feedback from the most recent survey, and we look forward to the action items from all the perspectives submitted by employees.
Viewing 43 - 45 of 1,379 Reviews

Glassdoor has 1,497 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.