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      OneTrust

      Engaged Employer

      OneTrust reviews

      3.3

      53% would recommend to a friend

      (1,379 total reviews)
      avatar

      John Heyman

      38% approve of CEO

      47% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Feb 8, 2024

      Lacking trust

      Implementation consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - One Trust does offer a competitive salary - Depending on your team, you are able to take time off when you need it - My current manager and immediate team is amazing!

      Cons

      - Executive leadership is tone deaf to the true problems of the organization. -Keep hiring more executives, instead of focusing on the product issues that exist, or the overall lack of company culture. Leadership was so focused on sales and trying to go public in the future, that they forgot about how to deliver satisfaction to the customer base or how to keep their current employees happy. -Lack of scoping/understanding customers needs for the new Ethics modules they promoted/sold - which created frustrations for customers, product teams, and implementation teams -Lack of support and processes internally - Huge loss of culture after acquiring other companies and after layoffs -Internal communication is often mismanaged

      avatar
      OneTrust Response
      2y
      Thank you for sharing your experience. While we are happy to see you love your salary and working with your immediate team, it's unfortunate to see your time as an Implementation Consultant hasn't met your expectations. Our leaders have recently shifted our company strategy to ensure all stakeholders of OT love OneTrust. Within the past year, they introduced a set of values, principles, and behaviors to guide us along the way. We know there is a lot of work to do, and that's why our People leadership has committed to regular, anonymous employee engagement surveys to learn if and how we're missing the mark as we continue to implement new processes and changes. That said, our company believes in the knowledge of our employees, and we invite them at all levels to make recommendations and run with projects so that they can be involved from the beginning. Thanks again for sharing your perspective.
      1.0
      Dec 15, 2023

      This company is awful

      Client executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pro is that through trial and error your knowledge will go way beyond your AE role, as there are no processes to support customers or get anything done internally. Unfortunately, the trial and error is never ending because they change workflows constantly and do not inform you.

      Cons

      The culture and morale could not possibly be worse. Random layoffs of high performing reps throughout my tenure with zero rhyme or reason. Way too many middle managers who punt blame and responsibility. Customers are treated just as poorly as employees.

      avatar
      OneTrust Response
      2y
      Thank you for sharing your perspective. OneTrust is an excellent place to learn which can help anyone in their future career. Being only seven years old, there are some growing pains as OneTrust positions itself for long-term growth, and it's necessary our people are adaptable and ready to build in ambiguity to thrive here. This dynamic environment is what makes OneTrust fun - no two days are the same and there's always a meaningful challenge to solve. Our Sales team has a unique opportunity to expand and win new business in a giant total addressable market that spans privacy, GRC, ethics, and ESG. As we wrap up the fiscal year and approach our kickoff to FY25, we look forward to the growth of our Sales teams and all they will accomplish. We're grateful for their hard work, along with all of our teams' impact on the business.
      1.0
      Oct 26, 2022

      Executives don't care about employees

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some amazing talented people, and some really cool problems to work on.

      Cons

      The amazing people are all leaving because executive management likes to speak to us terribly and does not pay for good work. Most employees have gone over a year without a raise, I even got a promotion without a raise.

      Viewing 46 - 48 of 1,379 Reviews
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      Glassdoor has 1,497 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.