OneTrust reviews

3.3

53% would recommend to a friend

(1,378 total reviews)
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John Heyman

38% approve of CEO

47% positive business outlook

OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Mar 6, 2026

Run away

Recommend
CEO approval
Business Outlook

Pros

The pros are pay, benefits and the good caring people that work there.

Cons

The company is strategically directionless and can't get out of its own way to be successful. You can expect annual layoffs as the direction changes. Most of their large customers are unhappy with the product but don't have a good alternative.

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OneTrust Response
4mo
Thank you for taking the time to share your perspective and for recognizing the compensation, benefits, and dedicated people who make up OneTrust. We acknowledge that periods of change can feel frustrating at times, particularly in a fast‑evolving market. Over the past few years, OneTrust has continued to mature as a company, including recent changes to our senior leadership. We recently welcomed John Heyman as CEO. He and our leaders are focused on bringing greater clarity and consistency as we continue to scale, and they're committed to listening to employee feedback and strengthening how we operate. Like many companies, we regularly evaluate our organizational needs to best serve our customers and to position the company for long-term success. We acknowledge the contributions of those that have been part of the OneTrust team and wish them the very best in their future endeavors. We appreciate your candid feedback.
1.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good tech company Good challenges Great customers Impeccable SaaS establishment

Cons

Very fast paced for no reason High price models so ultimately someone else is making money by grinding dried out people

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OneTrust Response
4mo
Thank you for taking the time to share your experience and for recognizing the strength of our technology, customers, and the challenges that come with building a global SaaS platform. We understand that moments of significant organizational change can feel especially difficult and frustrating at times. Additionally, OneTrust moves at a fast pace in order to keep up with the ever-evolving challenges in the data and AI space. Like many companies, we regularly evaluate our organizational needs to best serve our customers and to position the company for long-term success. We acknowledge the contributions of those that have been part of the OneTrust team and wish them the very best in their future endeavors. As OneTrust continues to mature, we are focused on creating greater clarity and consistency — including more disciplined planning and communication as we scale. We know there is more work to do, and feedback like this helps reinforce the importance of our road ahead. We appreciate your contributions and wish you continued success.
3.0
Mar 2, 2026

Change Fatigue

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people that work hard to meet business expectations. Opportunities to move towards consistency and competitive advantage.

Cons

Talented coworkers leave due to changing goal posts and unsatisfactory compensation. Demands of internal processes has slowed innovation.

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OneTrust Response
4mo
We appreciate your feedback and your recognition of the people and opportunity at OneTrust. We acknowledge that ongoing change can create fatigue, and we’re focused on improving consistency, clarity, and how we support our teams as we continue to mature. Your input helps reinforce where we need to stay focused.
Viewing 49 - 51 of 1,378 Reviews

Glassdoor has 1,496 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.