OneTrust reviews

3.3

53% would recommend to a friend

(1,378 total reviews)
avatar

John Heyman

38% approve of CEO

47% positive business outlook

OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 6, 2020

Work here only if you're desperate for a paycheck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Depending on your role, you can learn a lot from your coworkers. A lot of talented people work here. * Impressive product. * Good amount of PTO - 20 PTO days, 3 sick days + your birthday off * Close to Sandy Springs MARTA Station

Cons

* CEO is a loose canon and disrupts work he does not need to be involved in. * Every single employee, in every department is overworked. It makes collaborations across departments difficult. * They take advantage of the hard workers they employ. They’ve lost some of their best and brightest from unrealistic expectations. * Working from home is not an option, unless there is a special circumstance that you have to get approved. The CEO will often say it is an option during our monthly meetings, but we all know that is not the case. * CEO does not believe in the company participating in community service, as stated in an “Ask Me Anything” session. The photos of employees volunteering are the HR staff. I can only assume those were taken for social media. * If you’re interviewing, use the salaries on here as a base point, but ALWAYS ask for more. You WILL NOT get a chance to bump your salary up to be comparable with the rest of your team - no matter how many times they tell you otherwise. Negotiate, negotiate, negotiate!! * No respect for employee personal time. No work life balance. * Company does not do anything fun on a regular basis to keep morale up. CEO just wants you at your desk, working, 24/7. * No praise or reward for a job well done - no matter how big the win. * You’re surrounded by people who look miserable. * Before COVID, they were hiring 100 new people every month; turnover is very high. If this doesn’t tell you to run, I don’t know what will.

avatar
OneTrust Response
6y
Thanks for providing feedback and for highlighting our talented staff and the quality you have recognized in our product. The two certainly don’t exist without each other. As a company defining an entirely new category of software, we understand that OneTrust can be a demanding environment. We are in an incredibly fast-growing market where our customers are under enormous pressure to meet hard deadlines for new regulations. We are inventing and building products from the ground up and all of this creates an incredibly exciting atmosphere, but also a challenging one at times. We are continuing to hire aggressively to give our team both a path for quick career progression as well as extra resources to share in the workload. Our company operates as a unit – one team, sharing the burden and helping each other out wherever possible. For example, when our US team was under pressure to meet the new CCPA regulation deadline, we flew in several UK teammates to help reduce the workload on the US team. Our environment creates a lot of excitement and opportunities for our broader team and we continue to find opportunities to help our employees balance their work and home lives. We have increased the number of vacation days across our global offices consistently every year including most recently a “Community Day” dedicated to diversity learning and engagement as a part of this initiative. We’ve had the opportunity to create 1,500 jobs in 10 global locations in under 4 years and as we continue to mature, we look forward to finding additional ways we can continue to give back and contribute to the broader community. Working and functioning as one team, the collaboration that an in-office environment has afforded us is invaluable. We firmly believe we would not be where we are today without building relationships in-person. We also firmly believe we wouldn’t be where we are today without our talented team. We have a very mature process for annual salary increases for employees as well as each team and an on-going “Spot Bonus” program to recognize teammates going above and beyond with instant recognition and generous financial rewards. Thank you again for your feedback!
1.0
Apr 8, 2020

The Most Toxic Tech Company

Recommend
CEO approval
Business Outlook

Pros

A few awesome people - decent office location. The college recruiting wing is strong, so many high-performing grads are tricked into starting careers here.

Cons

Management fired half my team this week and gave them 15 minutes before removing all access. No one cares about you on a personal level here. No work-life balance (work from home strongly discouraged), majority of managers are inexperienced 20-somethings. Personal development is non-existent. Profit over personal investment.

1.0
Apr 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay was competitive, the office location is good. The people on the ground are excellent. For all their faults, OT does hire excellent people at the ground level. Excellent coworkers.

Cons

Where to begin. I started last year and went through the "CCPA war" with the company. Nobody that started after mid-November was given any real onboarding, just expected to figure it out and contribute. In the second week of December, Kabir gave a speech about how what we were doing wasn't enough. Told us we needed to step up or there's the door. We stepped up. 10-12 hour days. 7 days a week. They hired tons of people and threw them into the fire, expecting them to be instantly productive and turn out high quality work. To their credit, many of them did, despite the odds. Then January hit and the work dried up and they had all this extra staff. They became obsessed with tracking hours. They began reorganizing departments. Before COVID19 even hit, people were worried about layoffs simply because the work wasn't there. Yet somehow we were still expected to be 120% utilized and 100% billable. Absolutely ridiculous. Then COVID19 happened. OneTrust held out allowing work from home until 3/25. Right before WFH became allowed, Kabir and one of the investors spent an hour on a company wide presentation talking about how they had experience leading companies through economic downturns and how we were strong in the market, and we would come out stronger on the other side. It was wildly tone deaf, plus none of them had any experience dealing with a global health pandemic with no known end date. It was at best ignorant and insulting, at worst willingly negligent. A couple weeks later, PSO leadership and Kabir stressed how important it was to accurately track our hours, even if it was less than 40 per week. They mentioned that they had $400M in the bank and we were uniquely positioned to weather the storm. They stressed how this was an advantage because they now had the opportunity to buy up or take advantage of competition that was less fortunate (have I already mentioned tone deaf?). Kabir stressed again, that THEY WOULD NOT BE LAYING PEOPLE OFF. They began reorganizing departments and shifting people willingly or unwillingly into different roles. Kabir said "this is not the time to worry about your next promotion or your career path. This is the time to come together and support our customers." He for the third time, mentioned that they were no where near a position of needing to lay people off. Less than 2 weeks later over 100 people were abruptly let go between the US and the UK offices. With no warning, employees, most of whom had started in November of 2019 or later, were told they were no longer necessary and were given 2 months severance. Despite all the fancy talk and the "best place to work" awards, time and time again the company has shown a commitment to the bottom line and squeezing every ounce of productivity out of their people with no regard to the personal and emotional cost. Over the past 4-5 weeks, the CEO and upper management have blatantly turned to lying to their employees. I am sure another cycle will hit where they will need to hire tons more people and their numbers will spike again and they will have tons of bragging rights all over again. But don't be fooled by it.

Viewing 7 - 9 of 1,378 Reviews

Glassdoor has 1,496 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.