OneTrust reviews

3.3

53% would recommend to a friend

(1,378 total reviews)
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John Heyman

38% approve of CEO

47% positive business outlook

OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 29, 2018

OneTrust: This is How We Did it at AirWatch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've had the privilege of working with some incredibly talented and creative people that I now consider good friends, and I'm grateful for the opportunities afforded to me when the company culture was more inclusive.

Cons

Other reviews have mentioned the very aggressive management style (e.g. screaming, cursing, nastygrams, etc.), and I don't foresee this management style ever changing. Creativity and fresh ideas are not welcome, which makes the work itself pretty mind-numbing. Employees are given no autonomy and no opportunities for advancement (unless you came from AirWatch), and the "This is how we did it at AirWatch" excuse is used frequently (and ad nauseum) to justify rinsing and repeating stale ideas and processes. Accomplished, talented female executives are grossly underrepresented at the C-suite, and the few female department heads are ex-AirWatch employees who lack the management experience and leadership skills necessary to helm a growing team. Recruiters hyperbolize unrealistic benefits to new hire prospects (equity, 401k, maternity policy, relaxed culture, promotions and/or raises for a job well done, etc.) This bait and switch tactic doesn't stop at the recruiting level -- it permeates your employment. If you're promised a steak in 3–6 months, they'll give you a fast food burger in 10 months, and tell you how lucky you are to get low-grade meat.

2.0
May 16, 2020
Recommend
CEO approval
Business Outlook

Pros

- Much needed and very useful product set - Company full of smart young professionals - Great potential for a lasting valuable brand - Many managers know they need help because they are underpaid and overworked, so you can get a pretty good starting salary and benefits if you're smart

Cons

- Company culture based on FEAR, NARCISSISM, and GREED. - Management is only management because they started with the company at the beginning and were willing to give up their lives. - They think not discussing raises and bonuses is healthy and take advantage of young people who are excited by the "start up life" - The CEO things he knows EVERYTHING and refuses to respect employees as people he hired to truly contribute, instead you are expected to be a "yes man" and treat him like a God. - They build "processes" that are extremely manual for the sake of having very high "numbers" to look at in short time periods (quick wins), rather than doing things the right way and creating sustainable and scalable foundations that make growth even more exciting. - There's a constant pressure to neglect your personal life and goals for the wishes of the CEO, and the CEO only. - No career/professional development - No performance reviews (they don't want to be faced with the things they need to do to support employees) - There is no respect paid to those who have experiences that "management" may not have - They spend the first week of employment convincing the fresh and young new hires that it's completely normal for them to be overworked and underpaid because they are a part of a tech start up. - You are constantly questioned, in unreasonable time frames, about performance that is tied to completely unreliable "data" and "reporting" because they have little to no logical understanding of healthy brand awareness and proper conversion metrics - No one knows who SHOULD be making decisions or setting goals - Everyone is afraid to speak up for what they believe in - The overarching mission of the business is not to improve the world in any way, it is only to have every company across the globe sing OneTrust's praises for "saving" their company from the "hassle" of breaches and other regulation necessities

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OneTrust Response
5y
Thank you for taking the time to provide feedback and acknowledging our talented team and market-leading solutions. The two certainly don't exist without each other. We're an extremely data driven organization and invest heavily in automation. We are realistic that as a 4-year-old company, there are definitely processes that we work to improve and we are proud of the dedicated Operations team we have that continues to build more and more automation into every process, every quarter. Our philosophy on performance is constant, continuous feedback as opposed to a singular, annual review. We take hard work seriously and really want to make sure we’re rewarding individuals that go above and beyond. Our top performers are regularly recognized (and celebrated!) through our spot bonus program, our compensation review process, and by giving them the power to create their own career path through internal promotions within the organization. Our employees value the learning and development opportunities made available to them and have a lot of avenues for growth. We promote from within as a key priority and promoted 20+ employees this past quarter alone. We will continue to invest in our "in-house" experts through our training and learning programs and offer our team impactful professional and personal growth opportunities. Our employees appreciate the "do-good" nature of our business and our over-arching mission is to help companies be more trusted. We're proud of the impact we are making globally as part of this mission. Thank you again for taking the time to share your feedback!
1.0
May 19, 2023

RUN AS FAST AS YOU CAN

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO if they don't ask you to take a meeting during it & employer paid healthcare.. but these just trap you

Cons

I worked for OneTrust for 2 years, and it was a truly horrendous experience. The culture was toxic, and the management seemed more interested in their personal agendas than in fostering a positive work environment. One of the worst aspects was the mass layoff that occurred during my time there, where a staggering 25% of the workforce was let go. The company's decision was sudden and heartless, leaving many talented individuals without a job and causing immense stress and anxiety among the remaining employees. It was clear that the company prioritized short-term gains over the well-being of its employees. To add insult to injury, despite receiving an "exceeding expectations" rating during my performance review, I was denied a well-deserved raise. This blatant disregard for rewarding hard work and dedication only further exemplifies the company's lack of integrity and appreciation for its employees. The overall culture within the company was toxic and demoralizing. Communication was poor, with management rarely listening to or valuing the input of their subordinates. The lack of transparency and accountability created an environment of distrust and frustration. Additionally, the work-life balance was non-existent. The company consistently demanded excessive hours and unrealistic deadlines, causing burnout and negatively impacting the mental and physical well-being of employees. If you're considering joining this company, I strongly advise against it. The terrible culture, unjust treatment, and lack of appreciation for employees make it an incredibly unpleasant and demoralizing place to work. Save yourself the stress and frustration and look elsewhere for better opportunities.

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OneTrust Response
3y
Thank you for sharing your feedback with us. We hate to see you didn't enjoy your experience at OneTrust. We went through a lot of change last year. We moved from a high-growth start up to one focused on long-term growth and value for our customers. We welcomed a number of acquired companies and new leadership to build and scale the leading Trust Intelligence Platform. We recognize our culture shifted as a result. One of these new leaders was a Chief People Officer who joined us last year in our effort to scale and improve all our people processes and experiences, and we also created and hired a Talent Management team who has already revamped our culture and values and continues to work on our onboarding, development, and DEI efforts. 100's of employees participated in focus groups and nearly 2,000 provided feedback via our engagement survey to help shape our culture, and now that we have refreshed our culture and introduced our values internally, we're excited to have a north star for how we show up and make decisions at work. We also reintroduced our merit increases and bonus program this year, and we introduced the first phase of our annual performance review process to help determine what that means for our people. As we continue to progress forward, we are currently accepting submissions for the next iteration of our employee engagement survey. These responses will help us determine where OneTrust still has room to grow internally to provide a best-in-class employee experience - something that's a goal for us in our OnePlan strategy. In the past, these surveys have helped OneTrust leaders see the gaps in areas like benefits and career development, for example. In response, we rolled out improved benefits and that's something we're excited to see evolve even more in the future! We also believe believe career progression and advancement can happen in a number of ways - through new assignments or rotational opportunities, learning new skills, exposure to new customers or problems to solve, and promotions. When you’re defining and operating in a dynamic market there are no shortage of those opportunities. In the past year, many of our team members were also promoted or moved laterally into new roles within the company. We will continue to promote these opportunities and other career development offerings this year. Again, we appreciate your feedback. We will share your thoughts with our leadership team so that we can all focus on ways to further improve the employee experience for our current and future workforce.
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Glassdoor has 1,496 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.