OneTrust reviews

3.3

53% would recommend to a friend

(1,378 total reviews)
avatar

John Heyman

38% approve of CEO

47% positive business outlook

OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Aug 27, 2018

Sweat shop, horrible leadership, low morale

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The new coffee machine is nice when it's not broken. Occasionally there is fresh fruit for free in the break rooms. At least once a week your bosses and CEO won't curse or yell at you.

Cons

Some of the worst, selfish, uncaring, horrible management I've ever seen. Sweat shop is the perfect description. H1Bs are taken advantage of and worked to the bone because management knows they can't quit. It's a constant revolving door of employees, many don't last even 6 months. Stop hoping for equity, the management is greedy and you won't receive it. Each department is run like a fiefdom, horribly micromanaged. Benefits, aside from health insurance, are nonexistent. Hope you negotiated a very high salary because that is all you will get. Morale is extremely low and you can tell many people are looking for jobs. Lots of good talent has already left, and the product is clearly worse because of it. HR clearly trying to up the rating on here by posting fake one sentence reviews. Just don't do it. You will regret it.

1.0
Apr 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Having great coworkers and office location.

Cons

I was sold a dream by the recruiting team and pretty much rushed to get into the door. Only to walk into a setting to where there was no formal training in place to help set employees up for success. We had weekly company meetings that no one paid attention to, including members of management and HR. Everyone would be on their phones doing something else, and taking advantage of the free breakfast provided. The entire onboarding process was a mess all the way down to talking about the benefits offered from the organization. We were not told anything about benefits until after working a week at the company. There is no 401K match in place. Should you decide to move on from the company, you don't receive a vacation payout either. We had a one week bootcamp session that was "allegedly" supposed to help us be prepared to work, only to find out the entire week was pointless. I can honestly say I didn't believe in the product or the vision of the CEO. It's weird to work in an environment where over 85% of your employees don't even feel well trained enough to do their jobs. As the entire COVID19 situation started to unfold, our CEO informed us that our jobs were safe because we just received a series A funding from our investors and he also informed us how he knew the company would come out of this situation on top because of how our higher-ups have made it through crises such as Y2K and the recession and that we had nothing to worry about. Weeks later, mass layoffs occurred within the company. Some employees just received promotions literally a week or two before the layoffs occurred and they were let go. Also, during the COVID19 situation, not ONCE did our CEO or any member of HR or management ask any employee were they okay or if they needed anything outside of work materials. The day the layoffs happened, we were working from home and there was no paperwork to follow for at least a day about what was next. The layoff conversation wasn't even personable. The manager was reading off a talk-track. They wiped our computer access clean and we weren't even left with resources we could reach out to if we had questions that day. I honestly don't see this company lasting in the industry long. I would not recommend working at this place to anyone reading this.

avatar
OneTrust Response
6y
Thank you for your feedback and for mentioning the strength you identified in your teammates. We are proud of the smart, passionate and motivated team that have chosen to grow their career with us. We strive to emphasize and take pride in the culture of growth and learning we incubate to include our new-hire bootcamp. That said, four years into our journey we now have much more experience and will continue to improve on various processes and programs to include our new-hire training and onboarding. On top of that, our HR and Learning and Development teams have identified areas for growth and will continue to build out resources for our employees to succeed starting on day one. Our team will also see increased "Pop-Up-Learning" opportunities as well as new programs to help strengthen our leaders and managers. As a 4-year-old startup that has grown extremely quickly, we are proud of the overall benefits and compensation package we provide, and our employees have given us overwhelmingly positive feedback on our offerings. We have a dedicated team in HR that’s constantly evaluating and improving those benefits and we will continue to introduce meaningful additions. For example, just in the last year we rolled out generous paid maternity and paternity leaves, added a “Community Day” dedicated to diversity learning and engagement and introduced an employer HSA contribution. We’re also proud to have rolled out a 401k plan this past year and we have announced plans to our team to add a matching component that we are actively evaluating the timing of. COVID-19 continues to be a very tough time for so many people and businesses across the world. OneTrust was not immune to that reality. We had to move quickly as we shifted to remote work for the health of our employees and we are continuing to assess and adjust as the pandemic continues. The decision to part ways with so many valuable individuals was really hard. No company or leadership team ever wants to have to make that decision. But the uncertainty and economic conditions brought on by the COVID-19 pandemic required an agile mentality and the decision to reduce our workforce was made only after careful examination. We care deeply about the people who have helped grow our company and did our best to provide meaningful severance packages.
1.0
Apr 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent competitive salary, top talent

Cons

To echo several negative reviews (majority of positive reviews are written by internal HR team per upper management's direction), the environment at OneTrust is as toxic as it gets. A perfect example of a company that grew too fast with little infrastructure to support employees -- non-existent work/life balance, favoritism in every form, and highly inexperienced management. I have worked at several startups and can honestly say I've never heard so many people genuinely hate going to work. Take your talent elsewhere.

Viewing 10 - 12 of 1,378 Reviews

Glassdoor has 1,496 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.